Host/Hostess, Concierge
福利待遇
上海迪士尼度假区为演职人员提供丰厚的福利待遇。
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服务奖金&年度浮动奖金 -
五险一金&补充商业保险Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
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餐饮补贴 -
员工宿舍 -
带薪年假和全薪病假Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
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免费乐园通行&员工折扣Complimentary theme park admission for full-time and part-time positions after two weeks of employment
"我看到了同事们在工作中展现出的认真、严谨、热爱，那也是我未来想成为的样子。"
戴海聪，餐饮部
职位概述:
主要职责:
- Provide excellent and magical guest experiences every day by sharing information, tour recommendations, ticket service and restaurant booking
- Be familiar with shuttle bus and ferry timetables, parking lots, and provide insightful suggestions to make touring Shanghai Disneyland easy
- Strong knowledge of Hotel and Park attractions, shows, restaurants, store venues and operation times
- Assist front desk and bell services operations when needed
- Support guest flow in general, including in different locations
- Assist guests with directions, answer questions, provide information and solutions as needed
- Support cleaning work areas and guest areas
- Assist logistics and stocking
- Keep Shanghai Disney Resort clean by picking trash
- Handle cash or process POS in other LOBs ( * applicable to cash-handling/POS related jobs only)
基本条件:
- Good computer skills
- Good communication and service sense to proactively fix problems for guests
- Can work in a very fast-paced environment
- Basic English skills to operate the English computer system and communicate with guests who speak English
- Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays. (can work two shifts)
- Support guest flow in general, including in different locations
- Assist guests with directions, answer questions, provide information and solutions as needed
- Support cleaning work areas and guest areas
- Assist logistics and stocking
- Keep Shanghai Disney Resort clean by picking trash
- Handle cash or process POS in other LOBs ( * applicable to cash-handling/POS related jobs only)
关于 Shanghai Disney Resort:
上海迪士尼度假区是中国大陆的第一个迪士尼度假区，在这里，亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地，内设两座主题酒店，一个大型购物、餐饮和娱乐区——迪士尼小镇，一座百老汇风格的剧院，星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务，该度假区专为中国人量身打造了正宗地道的文化氛围和主题，淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求，包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里，游客们可以尽情放松，畅享丰富的互动体验。
关于 The Walt Disney Company:
The Walt Disney Company（及其子公司和附属公司）是一家行业领先的多元化国际家庭娱乐和媒体企业，包含三大核心业务板块：Disney Entertainment、ESPN 以及 Disney Experiences。从 20 世纪 20 年代的一家小型卡通工作室，一跃发展成为当今娱乐业中的翘楚，Disney 非常荣幸地继续秉承其传统，为每位家庭成员打造世界一流的故事和体验。Disney 的精彩故事、生动人物形象以及丰富体验吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务，我们的员工和演职人员携手努力，打造在全世界和当地都备受钟爱的娱乐体验。
此职位隶属于 Shanghai International Theme Park Company Limited，即我们称为 Shanghai Disney Resort 业务的一部分。
具体的福利基于职位有所不同，可能根据公司政策进行调整。 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。
公司规定，向所有员工和候选人提供同等就业机会，无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、传染病原携带者身份或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。
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