会籍招募助理专员 Member Acquisition Associate Specialist

职位ID (Req ID) 10113437 地点上海, 中国内地商业 Shanghai Disney Resort 日期已发布 Aug. 18, 2025

立即申请

职位概述:

职位介绍：

作为三十三俱乐部的会籍招募助理专员，您的主要职责是在支持协助直属经理的定制业务计划和策略的同时，协助开拓挖掘高净值客户精准群体渠道，最高效率的成功转化，共同达成部门招募业绩指标。对高净值精准客户群体消费习性有了解，确保与之进行有效沟通以及对于会员甚至潜在会员的需求能做到及时回馈。始终与三十三俱乐部相关部门保持紧密的团队合作，确保客户始终有着最极致的迪士尼体验。

工作内容：

协助直属经理制定业务计划和策略，执行三十三俱乐部项目和上海迪士尼度假区的特殊客户维护及开发，协助实现预期的业务结果和销售目标；
开放、灵活地与运营团队紧密合作，协助执行工作计划，推动招募业务；
从消费者洞察和市场调研中收集相关信息，协助设计与市场相关、符合迪士尼核心价值的会员方案；
加深对高净值客户的拓展，并与目标群体开展有效沟通；
协助带领三十三俱乐部的会员体验之旅，协助新会员的入会等流程；创建会员档案以供备查；
协助回应会员的需求，并记录新会员和潜在会员对现有会籍以及福利等意见与反馈；
与三十三俱乐部招募团队成员和其他团队合作，以经过验证的效率和生产力与总体业务目标保持一致；
协助三十三俱乐部招募经理处理相关的日常操作；
协助应对及处理高度敏感和顶级尊贵的客户。

我们希望您：

具备至少二年的相关工作经验；
具备大学本科及以上学历；
具备优秀的英语听说读写能力；
具备计算机知识（Word, Excel, PowerPoint, Outlook, 擅长 Opera & Delphi 系统优先）；
与内部团队及外部客户有很强的沟通和谈判技巧；
灵活应变，有战略性的思维，以结果为导向；
能够自我激励并完成任务，实现销售目标；
有文化敏感度；
注重细节；
熟悉中国的高净值客户。

Job Summary:

You will assist the line manager in developing and executing the business plan by exploiting relevant channels to efficiently successfully convert to achieve the recruitment target. Obtain an understanding of HNWI management and support the communication with the target group and timely response to member’s concerns and records new and prospective members’ reactions to facilities and programs for program refinement. Work with relevant teams with club33 to ensure the world-class Disney experience for guests.

Key Responsibilities:

Assist in developing and executing the business plan for the Club 33 membership program to achieve Club 33 recruitment goals and implement high levels of quality and service;
Open and flexible to work closely with Club 33 ops team to support the work plan and to drive business;
Collect related information from consumer insights and marketing research; Assist in designing product offerings which are relevant to the market and based on Disney's core values;
Obtain a profound understanding of HNWI management and develop effective communication with the target group;
Support and lead the Club 33 sales tours; support the new member acquisition, invitation, on-boarding process; create member profiles for committee review; overview meetings and/or conference calls with potential members;
Assist timely response to member’s concerns and records new and prospective members’ reactions to facilities and programs for program refinement;
Work with members of the Club 33 recruitment team and other Shanghai Disney Resort teams to align with the overall business goals with proven efficiency and productivity;
Assist Club 33 Recruitment Manager in necessary daily operations;
Assist handle highly sensitive and top-level VIP guests.

Desired Qualifications:

2 years of working experience in relevant business;
University degree preferred;
Proficiency in written and spoken English;
Computer literacy (Word, Excel, PowerPoint, Outlook);
Experience and cooperation with a sizeable team in a matrix organization;
Strong communication and negotiation skills with internal teams and external clients;
Proven ability to translate strategies to action in a tight time;
Self-motivated to complete assignments and achieve recruitment goals;
Culturally sensitive;
Detailed oriented;
Proficient knowledge of HNWI group in China.

立即申请

关于 Shanghai Disney Resort:

上海迪士尼度假区是中国大陆的第一个迪士尼度假区，在这里，亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地，内设两座主题酒店，一个大型购物、餐饮和娱乐区——迪士尼小镇，一座百老汇风格的剧院，星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务，该度假区专为中国人量身打造了正宗地道的文化氛围和主题，淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求，包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里，游客们可以尽情放松，畅享丰富的互动体验。

关于 The Walt Disney Company:

The Walt Disney Company（及其子公司和附属公司）是一家行业领先的多元化国际家庭娱乐和媒体企业，包含三大核心业务板块：Disney Entertainment、ESPN 以及 Disney Experiences。从 20 世纪 20 年代的一家小型卡通工作室，一跃发展成为当今娱乐业中的翘楚，Disney 非常荣幸地继续秉承其传统，为每位家庭成员打造世界一流的故事和体验。Disney 的精彩故事、生动人物形象以及丰富体验吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务，我们的员工和演职人员携手努力，打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Shanghai Intl Theme Park Company, Ltd.，即我们称为 Shanghai Disney Resort 业务的一部分。

具体的福利基于职位有所不同，可能根据公司政策进行调整。上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

公司规定，向所有员工和候选人提供同等就业机会，无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、传染病原携带者身份或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。

福利和津贴

员工是我们一切工作的核心，因此迪士尼提供具有竞争力的全面奖励计划，包括薪酬、灵活的工作安排、休假计划、医疗福利计划、主题公园门票等。

福利和资格可能因公司和地点而异

健康福利账户项目
We offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
带薪休假
Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
迪士尼乐园入园许可
Complimentary theme park admission for full-time and part-time positions after two weeks of employment
迪士尼中国医疗和意外保险福利方案
Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
迪士尼体验和折扣
Discounts are available at select hotels, dining, merchandise and recreation locations.