Manager, QA

职位ID (Req ID) 10134862 地点广州市, 中国内地商业 Disney Experiences 日期已发布 Nov. 06, 2025

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职位概述:

DESCRIPTION:
The Quality Assurance (QA) Manager is responsible for managing a QA team to ensure production
of merchandise meets the established standards of Disney quality including reliability, usability,
integrity and performance. The manager also needs to work on specific project managing product
quality and does trouble shooting with suppliers, collaborates with internal project partner and
provides technical support to resolve all quality issues occurred. The QA manager assists his/her
leadership to enhance QA function and fulfill the deliverable of him/herself and his/her team;
support QA work for managed global suppliers, improve factory quality control system, strive for
constructive initiative and development plan to be in line with team’s goal and company strategy.
ESSENTIAL FUNCTIONS:
• Manage a QA team to support Disney merchandise quality assurance job.
• Develop project plan, manage project schedule and allocate team resource to complete
regional QA work and collaborate with other regional team to maximize the output and deliverable
of QA function.
• Perform quality data analysis and work with management team to develop and enhance quality
management for Disney global suppliers in APAC, provide technical support for global sourcing
organization.
• Conducts technical audit and identify QC process issue at factory as needed, help supplier to
work on the improvement to mitigate quality risk in production aiming to secure on-time delivery
and high-quality standard to protect Disney brand.
• Drives supplier to work on root cause analysis and corrective action; develop, recommend and
monitor correction and preventive action in regards to production quality improvement. Review
and validate the implementation throughout issue closure.
• Conducts and carries out onsite inspection for finished products to ensure production quality
meets Disney standards.
• Manage a 3rd party consultant to perform inspection for Disney product, monitor and leverage
3rd party consultant’s service to assist Disney QA team in general product quality control.
• Supports leadership to manage the deliverables of the development of short and long-term
strategies for managed suppliers, setting priorities, objectives, and action plans to mitigate risk
with measurable accountability.
• Provides quality training to factory for continuous manufacturing process optimization and
quality management system improvement.
• Co-works closely with internal and external partners for quality communication and problem
solving, host meeting with cross function teams and build up good relationships and mutual trust
at work.
• Engages from early design review through sample development from manufacturability
perspective, provide QC inputs, suggestions and solutions to internal and external teams to
mitigate quality risk in mass production.
• Travels domestically and internationally to our managed suppliers for quality management
tasks.
• Participates in QA program and/or quality improvement initiatives to reduce finished product
rejects/complaints, support management team to achieve supplier quality performance targets
and quality improvement goals.
CORE SKILLS:
• Reports out and consults with Senior Manager, QA to make appropriate recommendations and
develop plan for quality improvement and corrections for suppliers.
• Have direct people management experience.
• Solid knowledge of production process and quality control system at factory
• Attention to details and good data analysis skill
• Establishes and nurtures critical internal and external partnerships and alliances.
• Possess strong quality assurance methodology, problem solving and decision making skills
• Communication proficiency and organized reporting ability
• Acts with good business acumen and integrity
• Holds self-accountable to high performance standards
• Collaborates and support internal team as needed to accomplish assigned tasks/projects
• Good in English communicate (oral and listening), with comprehensive English writing and
reading at work.
DESIRED QUALIFICATIONS:
• Minimum 3 years of team management experience
• 10 years of quality related work experience
• Bachelor’s Degree or equivalent experience/education combination
• Consumer product or industry-specific experience
• Prior experience in multinational environment is a plus
• Good computer skill including Microsoft Office and databases is a plus
• Knowledge of tools, concepts and methodologies of QA
• Knowledge of relevant regulatory requirements globall

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关于 Disney Experiences:

Disney Experiences 通过遍布全球的主题公园、度假村、游轮、独特的度假体验、产品等服务，将迪士尼故事和特许经营的神奇魅力融入生活。迪士尼在旅游业中大放异彩，其业务范围涵盖位于美国、欧洲和亚洲的六个度假目的地、一条奢华游轮路线、一项热门分时度假计划以及一项备受赞誉的导游陪同式家庭冒险旅程业务。此外，迪士尼的全球消费品业务还包括全球领先的授权业务、全球最大的儿童出版品牌、全球最大的跨平台游戏授权商之一，以及遍布全球和网络的迪士尼商店。

关于 The Walt Disney Company:

The Walt Disney Company（及其子公司和附属公司）是一家行业领先的多元化国际家庭娱乐和媒体企业，包含三大核心业务板块：Disney Entertainment、ESPN 以及 Disney Experiences。从 20 世纪 20 年代的一家小型卡通工作室，一跃发展成为当今娱乐业中的翘楚，Disney 非常荣幸地继续秉承其传统，为每位家庭成员打造世界一流的故事和体验。Disney 的精彩故事、生动人物形象以及丰富体验吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务，我们的员工和演职人员携手努力，打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 TWDC (China) Ltd. Guangzhou Branch，即我们称为 Disney Experiences 业务的一部分。

公司规定向所有员工和申请人提供同等就业机会，无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、精神或肢体残疾、怀孕、民族/种族、外侨工人身份、传染病菌携带者身份、或法律规定的其它类别。此政策涵盖但不限于员工的聘任和雇佣、升职、降职、调动、临时解雇、解除雇佣、工资水平和其它薪酬形式、教育和培训。

福利和津贴

员工是我们一切工作的核心，因此迪士尼提供具有竞争力的全面奖励计划，包括薪酬、灵活的工作安排、休假计划、医疗福利计划、主题公园门票等。

福利和资格可能因公司和地点而异

健康福利账户项目
We offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
带薪休假
Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
迪士尼乐园入园许可
Complimentary theme park admission for full-time and part-time positions after two weeks of employment
迪士尼中国医疗和意外保险福利方案
Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
迪士尼体验和折扣
Discounts are available at select hotels, dining, merchandise and recreation locations.