Senior Specialist, External Communications 资深专员，对外传讯

职位介绍：

该职位将支持上海迪士尼度假区公共事务部的对外传讯职能。该职位将协助执行度假区的整体对外传讯战略，同时还将支持对外传讯中的英文语言服务。

成功竞聘者将有机会在一个极具活力、快节奏的环境下工作，支持对外传讯活动以支持度假区的声誉管理。成功竞聘者还将与不同的相关方和团队合作，提供公共事务和度假区声誉相关的咨询意见。日常工作范围包括传讯信息撰写、编辑和发布管理、媒体活动管理、对外传讯活动、英文材料审阅等。

该职位将向资深经理，对外传讯，公共事务与传讯汇报。

主要职责：

·        协助制定并执行对外传讯策略、活动、流程和渠道，支持上海迪士尼度假区的业务目标

·        发展和维护与境内外媒的关系

·        撰写有关度假区声誉的高质量英文素材和信息，包括但不限于新闻稿、媒体材料、演讲稿等

·        确保所有英文传讯资料准确、及时、专业

·        监测可能影响上海迪士尼度假区声誉与业务的媒体报道和社交媒体讨论，并及时采取措施协助处理相关事件

·        与不同业务部门合作，从度假区声誉保护的角度提供咨询和意见，包括确保每一份传讯材料都按照规定正确使用术语、语法、图像及名称；确保所有传讯内容均符合法律和相关指导原则等

·        在规定的时间内高效、准确地完成任务，管理与每个项目相关的内外部相关方

资格要求：

·        公共事务、新闻、传媒或其他相关领域的本科或同等学历

·        5年以上相关专业工作经验

·        母语为英文

·        普通话流利者优先

·        丰富的英语写作经验

·        熟练使用 Word，Excel，Outlook，PowerPoint

·        熟练使用出版、绘图设计、摄影摄像编辑软件者优先

·        能够与不同部门协调并合作，执行传讯战略和计划

·        能够辨识、撰写并向目标受众传递关键信息

·        极具创造性思维，能够通过独特的渠道、媒介和方式有效沟通、激发灵感

·        解决问题和冲突管理能力

·        对持续的流程建立和改进有强烈的兴趣

·        在团队合作环境下，能够分辨工作优先级、同步处理多项任务，并高效完成工作

·        能够在紧急情况下工作，并及时处理即刻需要交付的项目

·        有在跨国公司工作的经验

·        在快节奏的工作环境下和有多项任务要求时能够集中精力完成工作

·        能够根据工作要求调整工作时间；可能需要在周末、节假日上班，也可能需要早起或晚归

·        有新闻、传讯、公共关系、媒体、市场营销、英语以及国际关系等专业背景者优先

关于上海迪士尼度假区：

作为全球家庭娱乐业的领军企业之一，上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们，在这个充满奇幻、想象、创意和探险的全新世界里，为每年数以百万的度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后，您都拥有无限机遇。

*我们致力于提供平等的就业机会。

*具体的福利基于职位有所不同，可能根据公司政策进行调整。

*上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

 Job Summary:

This position will support the External Communications function of the Public Affairs team at Shanghai Disney Resort. The position will assist in executing the overall external communications strategy for the resort, while also provide the English language service support within the External Communications function.

The successful candidate will be working in a very dynamic and fast-paced environment with a heavy focus on external communications activities to support the resort's reputation management. They will also collaborate with various stakeholders and teams to provide public affairs and resort reputation related consultations and comments . The daily work scope will include message development, editorial and publication management, media event management, external promotions, English language review, and more.

This position will report to Senior Manager, External Communications, Public Affairs & Communications.

Key Responsibilities:

·        Support the development of and execute external communication strategies, campaigns, processes and channels that support the business objectives of Shanghai Disney Resort

·        Develop and maintain relations with local-based foreign media and expat media

·        Develop high-quality English messages and information concerning the resort’s reputation, including press releases, pitch letters, speeches, among others

·        Ensure that all external communications in English language is accurate, timely and professionally written

·        Monitor media and social media stories and discussions that may affect Shanghai Disney Resort's reputation and business, and implement timely actions which assist in managing such issues.

·        Work with different Lines of Business (LOB) to provide consulations and comments from a resort repuation protection perspective. This includes but not limited to ensuring that guidelines for the proper use of nomenclature, grammar, graphics and names are met in every communication piece; ensuring that all communication pieces reflect legal and relevant guidelines

·        Accomplish assignments effectively, accurately and within established timeframe. Manage both external and internal stakeholders relevant to each individual projects

Required Qualifications:

·        Bachelor's degree or equivalent experience in Public Affairs, Journalism, Communications or other relevant areas

·        5+ years of related professional experience

·        Native level of English is required

·        Fluency in Mandarin Chinese is a plus

·        Extensive English writing experience

·        Proficiency in Word, Excel, Outlook, and PowerPoint is required

·        Proficiency in publishing, graphics design, photo and video editing software is a plus

·        Ability to coordinate and collaborate across various teams to implement communication strategies and plans

·        Ability to identify, develop and deliver key messages to targeted audiences

·        Highly creative, with ability to identify unique channels, mediums and manners to effectively communicate and inspire

·        Problem solving and conflict management skills

·        Keen interest in on-going process creation and improvement

·        Ability to prioritize, multi-task and work effectively in a team-oriented environment

·        Ability to work in crisis situations and handle projects with immediate delivery schedules

·        Experience working in a multinational corporate environment

·        Be able to concentrate on assignments amid fast-paced working environment and multi-task requests.

·        Flexibility in schedule based on work assignments; may require some weekends, holidays, early morning, and late evening work

·        Prefer background in Journalism, Communications, Public Relations, Media, Marketing, English, and International Relations

About Shanghai Disney Resort:

As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity, and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.

*We are committed to providing equal employment opportunities and welcome applications from

candidates with disabilities.

*Specific benefits vary between different roles and may be adjusted according to company policy.

*Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.