现场调查员，安全 Field Investigator-Security
BENEFITS AND PERKS
Shanghai Disney Resort offers extensive benefits and perks to our cast members.
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SERVICE BONUS & ANNUAL VARIABLE BONUS -
Social Security, Housing Fund and Commercial InsuranceAffordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
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Annual leave and full-paid sick leaveVacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
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Free Park EntryComplimentary theme park admission for full-time and part-time positions after two weeks of employment
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Disney DiscountsDiscounts are available at select hotels, dining, merchandise and recreation locations.
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Health check-upWe offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
"Here, we create magic every day! Being able to work with the team on new projects and witnessing Guests jumping for joy and regaining their childlike innocence is what gets me the most!"
Laura, Integrated Facility Planning Manager, Facility and Operations Services
Job Summary:
职位介绍：
您将对上海迪士尼度假区及其附属资产的相关侵害，违规行为及其工作区的人身伤害案事件开展全面调查。您将在调查中利用熟练的面谈技巧和有关技术，技能收集和固定信息，并独立完成工作报告。在调查中，您还将根据需要同公司内部相关部门及商业伙伴以及外部行政执法等机构进行协作。您将按需第一时间到现场的开展处置工作并控制事态升级。
工作内容：
- 您将根据上级领导工作部署，对侵财类，人身伤害类，侵害商标及知识产权类以及危害公司正常运营的案件或事件开展调查;
- 您将运用直接面谈，侧面访谈，关系人谈话等方式获取事实，固定证据;
- 您将运用监控，电子信息收集，开源资料查询等手段提取信息;
- 您将独立完成案事件报告，并向上级领导汇报;
- 您将熟悉整个园区情况，并和相关部门及人员保持良好的沟通及合作关系;
我们希望您：
- 1年及以上工作经验，大专及以上学历
- 良好的口头及书面沟通能力
- 良好的观察力和判断力
- 良好的执行力和身体素质
- 较强的责任心和工作抗压能力
- 良好的服务意识和抗压能力
- 基本的英语口头及书面交流能力
- 基本的电脑及办公软件操作技能
- 具有安全部门和军队，执法部门工作经历
- 熟悉相关法律实务和法律程序
- 熟悉企业安防设施的安装，操作和运行
- 具有同公司人事，法务，公关等部门沟通的经验和技巧
- 具有应急反应方面的工作经验
Job Summary:
You will conduct comprehensive investigations of property damage, policy violations, and workplace violence incidents at Shanghai Disney Resort. You will be responsible to utilize advanced interview techniques and technological assets to gather information as part of the investigation process. You will coordinate with internal business partners and external agencies as needed during the investigation and adjudication of assigned cases. You will need to respond to scenes instantly and handle the situation.
What you will do:
- You will conduct investigations into property damage incidents, workplace violence, policy violation, and Company/brand concerns as assigned by Investigations leadership;
- You will utilize direct interviews, forensic interviews, talking with relevant persons to gather facts and evidences;
- You will utilize ways of CCTV, electric information collection, and data query to fetch information;
- You will finish the case report independently and report to investigation leadership;
- You will know well about the whole park, communicate with LOB, and keep a good cooperation relationship;
What to bring:
- Over 1-year work experience with a college degree and above;
- Good verbal and written communications skills;
- Good abilities of observation and judgment;
- Good execution capability and physical quality;
- Strong sense of responbility and working pressure-resistant;
- Good service awareness and resilience to pressure;
- Basic English communication skills;
- Basic Office software skills;
- Experienced in organizations related to security, army, and law enforcement;
- Good knowledge of relevant legal practices and procedures;
- Familiar with installing, operating security systems;
- Experience and skills in communicating with Human Resources, Legal, Public Relations and other departments;
- Experienced with contingency related work.
About Shanghai Disney Resort:
Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Shanghai Intl Theme Park Company, Ltd., which is part of a business we call Shanghai Disney Resort.
Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.
It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.
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