对外传讯专员 Specialist, External Communication

Job ID 10129361 Location Shanghai, Mainland China Business Shanghai Disney Resort Date posted Aug. 19, 2025

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Job Summary:

职位介绍：

该职位将支持上海迪士尼度假区公共事务部门的对外传讯团队，协助执行度假区的整体传讯战略。

工作内容：

执行度假区的对外传讯战略、活动、流程等，以支持度假区的业务目标；
开发和维护本地媒体关系；
撰写和沟通与度假区的开发和运营有关的关键信息及相关文案；
支持和协调媒体采访需求；
支持各类媒体活动的执行，包括媒体圆桌会、新闻发布会等；
监测可能影响上海迪士尼度假区的声誉和业务的公众舆论，及时采取行动，协助事件管理；
确保所有媒体相关活动符合预算；
高效、准确、及时的完成所有工作；
确保在所有传讯文件中使用正确规范的术语、语法、图像和产品名称等。

我们希望您：

公共事务、新闻、传媒等相关专业本科学位及以上；
至少3年在跨国企业或咨询机构工作的经验，拥有国内媒体关系经验；
能够向公众以及特定受众准确地传递关键信息；
善于解决问题；
出色的中英文双语口语和书面沟通能力、演讲能力；
对国内媒体，包括屏幕、电视、网络和社交媒体有一定的认识和了解；
能够在紧急事件发生时的高压环境下工作。

关于上海迪士尼度假区：

作为全球家庭娱乐业的领军企业之一，上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们，在这个充满奇幻、想像、创意和探险的全新世界里，为每年数以百万的度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后，您都拥有无限机遇。

* 我们致力于提供平等的就业机会。

* 具体的福利基于职位有所不同，可能根据公司政策进行调整。

* 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

Job Summary:

This position will support the External Communications function of the Public Affairs team at Shanghai Disney Resort. The position will assist in executing the overall external communications strategy for the resort.

Key Responsibilities:

Execute external communications strategies, campaigns, processes and vehicles that support the business objectives of Shanghai Disney Resort;
Develop and maintain relations with Chinese media;
Develop and communicate key messages and information related to the development and operations of the resort;
Pitch and handle media interviews;
Organize media roundtables, and special event logistics;
Monitor public opinion which affects Shanghai Disney Resort’s reputation and business, and implement timely actions which assist in managing such issues;
Meet budgets for all events, media and collateral work;
Accomplish all assignments effectively, accurately and within established timeframe;
Ensure that guidelines for the proper use of nomenclature, grammar, graphics and the product/name are met in every communication piece.

Desired Qualifications:

Bachelor’s degree or equivalent experience in Public Affairs, Journalism, Communications or other relevant areas;
Minimum of 3 years of media relations experience in Mainland China with multinational corporations or agencies;
Ability to identify and deliver key messages to general and target audiences;
Problem solving and conflict management skills;
Strong oral/written communication and presentation skills, in both English and Mandarin Chinese;
Proven understanding of Chinese media, including print, TV, online and social media;
Ability to work in crisis situations.

About Shanghai Disney Resort:

As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.

* We are committed to providing equal employment opportunities.

* Specific benefits vary between different roles and may be adjusted according to company policy.

* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

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About Shanghai Disney Resort:

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Shanghai Intl Theme Park Company, Ltd., which is part of a business we call Shanghai Disney Resort.

Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.

BENEFITS AND PERKS

Because our employees are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, flexible work arrangements, time-off programs, medical benefits plan, theme park admission and more.

Benefits and eligibility may vary by business and location.

WELLNESS SPENDING ACCOUNT
We offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
PAID TIME OFF AND LEAVES
Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
DISNEY PARK ADMISSIONS
Complimentary theme park admission for full-time and part-time positions after two weeks of employment
DISNEY CHINA-PROVIDED MEDICAL & RISK INSURED BENEFIT PLAN
Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
DISNEY EXPERIENCES & DISCOUNTS
Discounts are available at select hotels, dining, merchandise and recreation locations.

"The era we are living in today is a dream coming true."

Walt Disney

Hiring Process

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