Sr. Specialist, Business Operations

Job ID 10130685 Location Shanghai, Mainland China Business Disney Experiences Date posted Sep. 04, 2025

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Job Summary:

Job Purpose

This role is to support Business Planning & Operations on projects tracking, and process day to day operation and administration works for licensing team.

Key Responsibilities

Business Planning projects, account for 40% of workload

Track marketing campaign and top licensees’ key launch.
Track and optimize category / franchise mapping.
Track fashion product development plan.
Licensee contract renewal tracking.
Other Ad hoc business planning tasks, ability to conduct light research.

Retail operation, account for 40% of workload

Process contracts & AU letter timely.
Manage platform AU letter validation.
Process vendor setup, VAT invoice for licensee and PO management timely.
Forecast & ER report submitting tracking.
PNP tracking.
Support license pitching.

Administration assistance, account for 20% of workload

To help team leaders and the team to communicate externally and internally regarding all business matters in professional English.
Licensing team meetings support and preparations.
Company event and activities support, meeting administrative support, team meeting notes.
Compose, type, copy, file and fax correspondence, light translation (written/ speaking).
Support Directors to monitor all T&E and team budget control, prepare travel arrangement and expense reports.
Solve problems and trouble shoot issues that surface while category team is traveling.
Office daily administration management, office supply purchasing.

Working Relationships

Internal

- All DCP Licensing team members

- Key stakeholders in Retail, Marketing, Category, PD, etc.

External

- Key licensees and distributors

Requirements

Education:

Business related bachelor degree or college education
Secretarial training desired

Experience:

Minimum of one years’ experience in assistant role and/or in marketing, retail or sales team support and administration
Experience in maintaining confidentiality
Prior experience with travel and logistic arrangements preferred

Core Skills:

Attention to details
Strong communication skill and logical thinking
Excellent organization skills
Fluency in English mandatory
Proficiency in MS Word, Excel, PowerPoint, and Outlook preferred
Ability to compose email correspondence and conduct light research
Team player and able to work under pressure
Ambitions for learning & continuous improvement

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC (China) Ltd., which is part of a business we call Disney Experiences.

It is the policy of the Company to provide equal opportunity for all employees and applicants for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status, or any other category of persons to the extent provided by law. This policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.

BENEFITS AND PERKS

Because our employees are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, flexible work arrangements, time-off programs, medical benefits plan, theme park admission and more.

Benefits and eligibility may vary by business and location.

WELLNESS SPENDING ACCOUNT
We offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
PAID TIME OFF AND LEAVES
Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
DISNEY PARK ADMISSIONS
Complimentary theme park admission for full-time and part-time positions after two weeks of employment
DISNEY CHINA-PROVIDED MEDICAL & RISK INSURED BENEFIT PLAN
Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
DISNEY EXPERIENCES & DISCOUNTS
Discounts are available at select hotels, dining, merchandise and recreation locations.

"The era we are living in today is a dream coming true."

Walt Disney

Hiring Process

Where Does Your Story Begin?

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The Next Chapter

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