Senior Manager, Contract Management

Job ID 10131755 Location Shanghai, Mainland China Business The Walt Disney Company (Corporate) Date posted Oct. 13, 2025

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Job Summary:

Primary Objectives

The Contract Management group is responsible for managing all aspects of the contract lifecycle, from licensee on-boarding, contract negotiations, through contract amendments and renewals. This role has high interaction with a broad array of Disney groups (Licensing, Finance, Legal, Credit and Collections, ILS, etc), as well as Disney’s licensees. The group also focuses on implementing efficient and effective systems, processes, and controls.

Specific Duties

The position will be primarily responsible for the following key functions:

Lead a regional Contract Management Hub, with direct and direct reports located in multiple locations and internationally-based contractor staff. Manage the entire contract lifecycle for all Consumer Product licensing contracts managed within the regional Hub
Maintain deep understanding of contract execution process; act as subject matter expert (SME) on licensing and regional contract execution
Develop meaningful data analytics. Interpret large amounts of complex data and present to senior leadership verbally and in writing in a professional, concise manner
Develop and execute robust communication and training processes to inform Contract Management team and stakeholders of relevant information, including, but not limited to, Key Performance Indicators (KPIs), contract execution processes and controls, and Intellectual Property availability and restrictions
Partner with the Director of Contract Management to lead domestic and global initiatives, identify opportunities, and implement best practices. Drive change management within team and amongst stakeholders
Drive process improvements and automation
Ensure contract execution Service Level Agreements (SLAs) and KPIs are met or exceeded. Ensure adherence to internal processes and controls, including Sarbanes Oxley (SOX) controls, where applicable
Proactively identify roadblocks and risks and recommend solutions to the Director, Contract Management
Review workproduct of direct and indirect reports to ensure consistent standard of excellence
Be the face of Contract Management to regional stakeholders
Partner with senior leadership to address licensee’s contract concerns, determine course of action and drive to resolution
Lead and participate in contract status meetings with stakeholders
Provide guidance on complex contract matters
Some travel may be required <10%

Professional Qualifications

Minimum seven years’ experience in related field, or equivalent experience
Work experience within the entertainment industry would be considered a strong plus

Specific Skills

Must possess strong quantitative and analytical skills combined with solid business and financial acumen
Must have prior leadership experience, preferably leading mid- to large sized teams across multiple geographical locations
Demonstrated experience analyzing, interpreting, and presenting complex data to senior leadership. Must have intermediate or better expertise in MS Excel. High attention to detail. Experience creating dashboards would be considered a strong plus
Experience creating and delivering PowerPoint presentations for senior leadership
Strong relationship building skills and a highly professional “client service orientation”
Excellent communicator in both oral and in writing
High energy level; strong work ethic
Self-driven, independent thinker
Results-oriented, decisive
Exhibit a willingness to be adaptable and demonstrate a desire to operate in a dynamic environment

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC (China) Ltd., which is part of a business we call The Walt Disney Company (Corporate).

It is the policy of the Company to provide equal opportunity for all employees and applicants for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status, or any other category of persons to the extent provided by law. This policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.

BENEFITS AND PERKS

Because our employees are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, flexible work arrangements, time-off programs, medical benefits plan, theme park admission and more.

Benefits and eligibility may vary by business and location.

WELLNESS SPENDING ACCOUNT
We offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
PAID TIME OFF AND LEAVES
Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
DISNEY PARK ADMISSIONS
Complimentary theme park admission for full-time and part-time positions after two weeks of employment
DISNEY CHINA-PROVIDED MEDICAL & RISK INSURED BENEFIT PLAN
Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
DISNEY EXPERIENCES & DISCOUNTS
Discounts are available at select hotels, dining, merchandise and recreation locations.

"The era we are living in today is a dream coming true."

Walt Disney

Hiring Process

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