Analyst, Quality Assurance

Job ID 10122838 Location Guangzhou, Mainland China Business Disney Experiences Date posted Jun. 06, 2025

Apply Now

Job Summary:

The Quality Assurance (QA) Analyst is responsible for ensuring production of merchandise meets
the established standards of Disney quality including reliability, usability, integrity and
performance. The Analyst manages product quality and carries out trouble shooting with
suppliers, collaborates with internal project partner and provides technical support to resolve
quality issues occurred. The QA Analyst assists and supports the company’s direction in
managing suppliers to continuous improvement of Disney quality standards, validation process
and verification activities while meeting local, state and federal regulatory requirements.
ESSENTIAL FUNCTIONS:
• Conducts technical audit and identify QC process issue at factory as needed, help supplier to
work on the improvement to mitigate quality risk in production aiming to secure on-time delivery
and high-quality standard to protect Disney brand.
• Drives supplier to work on root cause analysis and corrective action; develop, recommend and
monitor correction and preventive action in regards to production quality improvement. Review
and validate the implementation throughout issue closure.
• Conducts and carries out onsite inspection for finished products to ensure production quality
meets Disney standards.
• Manage a 3rd party consultant to perform quality assurance inspection for Disney product,
monitor and leverage 3rd party consultant’s service to best manage the gating of product’s quality
from Disney suppliers.
• Provides update and reporting out of supplier quality issue and communicate outcome of
quality activities to QA manager and project stakeholders.
• Analyze quality data to identify areas for improvement in factory quality management system.
• Supports leadership to manage the deliverables of the development of short and long-term
quality strategies for managed suppliers, setting priorities, objectives, and action plans to
mitigate risk with measurable accountability.
• Provides quality training to factory for continuous manufacturing process optimization and
quality management system improvement.
• Co-works closely with internal and external partners for quality communication and problem
solving, host meeting with cross function teams and build up strong relationships and mutual
trust at work.
• Engages from early design review through sample development from manufacturability
perspective, provide QC inputs, suggestions and solutions to internal and external teams to
mitigate quality risk in mass production.
• Travels domestically and internationally to our managed suppliers for quality management
tasks.
• Participates in QA program and/or quality improvement initiatives to reduce finished product
rejects/complaints, support management team to achieve supplier quality performance targets
and quality improvement goals.
CORE SKILLS:
• Reports out and consults with Manager, QA to make appropriate recommendations and set
timetable for improvement and corrections for suppliers.
• Solid knowledge of production process and quality control system at factory
• Attention to details and good data analysis skill
• Establishes and nurtures critical internal and external partnerships and alliances.
• Possess strong quality assurance methodology, problem solving and decision making skills
• Communication proficiency and organized reporting ability
• Acts with good business acumen and integrity
• Holds self-accountable to high performance standards
• Learns from personal and organizational experiences
• Collaborates and support internal team as needed to accomplish assigned tasks/projects
• Able to communicate in English (verbal and listening), with comprehensive English writing and
reading ability at work.
DESIRED QUALIFICATIONS:
• Minimum of 5 years of related experience
• Bachelor’s Degree or equivalent experience/education combination
• Consumer product or industry-specific experience
• Prior experience in multinational environment is a plus
• Good computer skill including Microsoft Office and databases is a plus
• Knowledge of tools, concepts and methodologies of QA
• Knowledge of relevant regulatory requirements globally

Apply Now

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC (China) Ltd. Guangzhou Branch, which is part of a business we call Disney Experiences.

It is the policy of the Company to provide equal opportunity for all employees and applicants for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status, or any other category of persons to the extent provided by law. This policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.

BENEFITS AND PERKS

Because our employees are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, flexible work arrangements, time-off programs, medical benefits plan, theme park admission and more.

Benefits and eligibility may vary by business and location.

WELLNESS SPENDING ACCOUNT
We offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
PAID TIME OFF AND LEAVES
Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
DISNEY PARK ADMISSIONS
Complimentary theme park admission for full-time and part-time positions after two weeks of employment
DISNEY CHINA-PROVIDED MEDICAL & RISK INSURED BENEFIT PLAN
Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
DISNEY EXPERIENCES & DISCOUNTS
Discounts are available at select hotels, dining, merchandise and recreation locations.

"The era we are living in today is a dream coming true."

Walt Disney

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.