经理，运营参与方 Manager, Operating Participants

职位概述

运营参与方部门负责制定和执行迪士尼主题乐园，度假区及迪士尼小镇第三方餐饮与零售合作的战略。该部门还负责开发并实施度假区内的任何其他第三方的运营协议。

上海迪士尼度假区经理，运营参与方经理，运营参与方的首要职责是为迪士尼小镇第三方运营商及其他配套设施建立租户关系并且执行和管理租赁协议。经理，运营参与方亦对进行中的租约提供持续的支持与服务。基于租户现状表现分析，以及行业与消费者洞察调研报告，此职位需要开展并制订招商相关的策略与财务分析，并且与公司内部其他商业团队合作，为高级管理层提供可行的建议。此职位将直接向上海迪士尼度假区运营参与方总监汇报，并会与迪士尼美国运营参与方团队有密切合作。

主要职责

我们正在寻找有相关专业经验及出色领导能力，并具有房地产开发和运营能力的候选人，特别是有与中国的零售商合作经验的候选人来出任经理，运营参与方职位。经理，运营参与方应该具备如下能力：

• 研究与发展：关注行业动向，进行趋势分析并依照主要零售类别（如服装，配饰，鞋类，餐饮等）建立并维护品牌的有效资料库。
• 分析和尽职的调查：提供财务和租赁估值模型;进行租户和合约的事前准备与调查;针对不同客户提供创新的业务解决方案
• 开发新客户及签订租约：寻找符合要求的潜在客户，建立关系并洽谈新的意向书和租赁合同（包括更新现有的租赁合同）;主导服务协议和各项方案的谈判。

租约签订后，经理，运营参与方将与运营部及华特迪士尼幻想工程合作完成以下工作；

• 租约管理：作为租户管理者，通过监督审批，维持上海迪士尼度假区的标准，及确保日常检查工作的进行；作为业主代表来监管工程建设和督促租户改善项目; 主导推动内部的协调和配合，协助制订和实施符合国际品质衡量的标准与流程。
• 分析及商业计划：密切关注迪士尼小镇租户业绩，提供相关分析报告及提议以实现最大化资产的租赁利用率；制定租户调整计划，协助预测并编列租户的营业收入和项目的支出预算。
• 宾客/客户满意度：培养与租户高管及本地团队的关系; 发展，推动和管理运营参与方; 为上海迪士尼度假区的领导层提供支持和建议。

资格要求

• 拥有8年以上在中国市场的招商，资产管理，房地产开发及经营或其他相关领域的工作经验
• 熟悉商业地产开发和运营知识
• 商科或其他相关领域的学士学位
• 具有签订合同的相关经验及理解诠释法律合同/协议的能力
• 出色的财务分析技能，能够理解数据信息，具有战略性性思维
• 成功的领导者/合作伙伴/合作者/影响者
• 能够制定切实可行的商业解决方案，预测趋势，并取得成果
• 能够建立和分析财务和估值模型
• 对中国零售市场和商业操作有详尽的了解与知识
• 能够合理安排并同时胜任多项交付的任务
• 精炼的双语书面和口头沟通技巧
• 熟练操作MS Office软件
• 双语：英语/普通话
• 有跨国公司工作经验
• 对主题乐园，品牌消费产品，和/或媒体娱乐业务有热情并了解
• 出色的次级调查研究能力并了解相关业务及具备行业的研究资源
• 了解并掌握项目管理工具和技巧：
• 了解迪士尼产品，服务线和流程，以及迪士尼品牌的特征

Position Overview

The Operating Participants team develops and implements strategies related to the 3rd party operating relationships within the Disney theme park, resort and Disneytown.  This function also develops and implements any other third party operational agreements for the resort.

Within the Shanghai Disney Resort Operating Participants team, the primary role of the Operating Participant Manager is to establish relationships and to execute and manage tenant agreements specifically with third party operators for Disneytown and for other supporting resort facilities.  The Manager, Operating ParticipantsManager, Operating Participants will also be responsible for supporting the on-going servicing of these lease arrangements. The Manager, Operating Participants is expected to initiate, develop and support sound strategic and financial analyses from current tenant performance analyses, industry and consumer insights research and by partnering with internal lines of business within the Shanghai Disney Resort to develop actionable recommendations to Operating Participants and Shanghai Disney Resort executive management. The Manager, Operating Participants will report directly to the Operating Participants Director at Shanghai Disney Resort but will also partner closely with Disney’s Operating Participant team in the US. 

Key Responsibilities

We are seeking candidates with accomplished professional experience and demonstrated leadership, real estate development and operational skills to fill the position of Manager, Operating Participants, with specific expertise working with retail operators in China. 

The Operating Participant Manager should be able to demonstrate experience doing the following:

• Research & Development: Monitoring industry activity, conducting trend analysis and maintaining an active database of prospective retail tenants by major categories, (i.e., Apparel, Accessories, Footwear, restaurants, etc.).
• Analytics & Due Diligence: Providing financial and lease valuation models; conducting tenant and deal due diligence; offering creative business solutions
• BD Clients & Lease Execution: Identifying qualified potential tenants, establishing relationship and negotiating new letters of intent (LOIs) and leases (and potentially renewal of existing leases); negotiating service agreements and package plans;

After lease signing, the Manager, Operating Participants will partner with Operations and Walt Disney Imagineering to do the following:

• Lease Management:  Act as contractor administrator by overseeing approvals, adherence to Shanghai Disney Resort standards, and ensuring routine audits are conducted; acting as owner’s representative on construction and tenant improvement projects; lead the effort to drive internal alignment and coordination; assisting with the development and implementation of global qualitative measures and processes.
• Analysis and Business Plan: closely monitor Disneytown business performance, provide analysis report and recommendations to maximize tenant utilization of assets; develop tenant mix adjustment plan; assist in forecasting and budgeting tenant revenues and project expenses.
• Guest/Client Satisfaction: Nurture business relationships at the corporate executive and local levels; developing, driving and managing Operating Participants; providing guidance and support to Shanghai Disney Resort Leadership.

Required Qualifications

• More than 8 years of relevant work experience in leasing, asset management, real estate development, operations or other related field in China
• Knowledge of retail industry, development, and operations
• Bachelor’s Degree in Business or other related field
• Experience with contractual arrangements and ability to interpret legal contracts/agreements
• Strong financial analytical skills, able to read behind data, strategic thinking
• Demonstrated success as an effective leader/partner/collaborator/influencer
• Ability to develop practical business solutions, to forecast trends and to deliver results
• Ability to scope, create and analyze financial and valuation models
• Detailed knowledge of Chinese retail markets and Chinese business practices
• Ability to prioritize and multi-task work flows
• Refined bilingual written and verbal communication skills
• Advanced proficiency in MS Office suite
• Bi-lingual: English / Mandarin
• Experience working in multinational corporate environments
• Enthusiasm for and knowledge of theme park, branded consumer product, and/or media entertainment businesses
• Strong secondary research skills with knowledge of business and industry research resources
• Proven track record with project management tools and techniques
• Knowledge of Disney products, service lines and processes as well as an understanding of Disney brand drivers and attributes