Tech Specialist 技术专员

职位ID (Req ID) 3410757 地点上海, 中国内地商业 Shanghai Disney Resort 日期已发布 Mar. 24, 2026

立即申请

福利待遇

上海迪士尼度假区为演职人员提供丰厚的福利待遇。

服务奖金&年度浮动奖金
五险一金&补充商业保险
Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
带薪年假和全薪病假
Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
免费乐园通行
Complimentary theme park admission for full-time and part-time positions after two weeks of employment
员工折扣
Discounts are available at select hotels, dining, merchandise and recreation locations.
福利健康体检
We offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.

smiling female employee in business attire, standing in front of a Disney park attraction

"在这里，我们每天都在创造神奇！能够与团队一同投身新项目的开发，见证游客们雀跃欢呼、重拾童真的时刻，这正是最让我心动的地方！"

张晨怡，综合设施规划经理，设施运营服务

职位概述:

技术专员

业务部门: 华特迪士尼幻想工程（上海）有限公司

工作地点-国家/地区: 上海, 中国

职位介绍：

您作为技术专员，您将支持及确保公司国际协作信息科技工具之高效运作。

工作内容：

· 您需要获得对公司国际项目的运行深度理解

· 您需要对国际项目运行所用软件的使用绩效进行观察诊断分析并在问题发生时协调专家进行及时的解决

· 您需要在采用新技术工具时与科技团队合作进行测试与对其效能与应用进行分析

· 您需要与IT团队协作，确保公司使用硬件的采购与设置符合团队需求

· 您需要支持团队有符合需求及安全要求的信息技术基础设施与网络连接

· 您需要支持团队成员对使用相关科技工具的高效应用

· 你需要管理短期来访成员在工作技术平台的相关支持

· 你需要管理技术资产（如电脑，iPad）

· 你需要协助项目熟悉适应采用技术的过程，包括能成熟独立专业地和项目团队沟通互动

· 你需要与科技部门和科技部门的伙伴保持互动，至少每两周一次

Tech Specialist

Line of Business: Walt Disney Imagineering (Shanghai) Company Limited (the “Company”)

Location: Pudong, Shanghai, China

Job Summary:

As a Tech Specialist, you will provide professional technical support for the Company’s international and local project teams, ensuring reliable performance of hardware, software, mobile devices, and creative tools. You will automate workflows through scripting, assist with user onboarding and training, and own support for specific technical domains. You will also collaborate across teams to improve workflows, reduce friction, and enhance the technological efficiency of the studio.

As a Tech Analyst, you will support and ensure the efficient performance of the collaboration and information technology tools used by the Company for international collaboration.

Key Responsibilities:

· You will need to gain a deep understanding of how international project operates.

· Support team members in effective use of hardware and collaboration tools through setup, optimization, and ongoing support.

· Train users on new hardware/software and translate complex technical concepts into user‑friendly guidance.

· Support onboarding of new Imagineers and travelers, ensuring devices, access, and tools are properly configured.

· Conduct root cause analysis and propose workflow or system improvements to address repeated technical issues.

· Automate repetitive tasks (e.g., backups, onboarding steps) to improve productivity and reduce manual labor.

· Partner with technology teams to test, analyze, and document new technologies for project adoption.

· Manage technological assets such as computers, iPads, mobile devices, and accessories.

· Ensure hardware procurement and setup meet team technical and security requirements through coordination with IT partners. Manage and support Alicloud Virtual Desktop (VDI) infrastructure

· You will monitor and conduct diagnosis on the performance of software and coordinate with experts to solve problems timely when issues arise.

· You will support the technology adoption of projects, conduct tests and analysis and document its performance and use cases.

· You will work closely with IT groups to ensure the procurement and set-up of hardware meets the requirements and needs of a team.

· You will support and ensure the Company has infrastructure and network access that meet the needs and security requirements.

· You will support the team’s effective and efficient use of technology tools.

· You will be in charge of travelers’ IT support

· You will support technological assets management (e.g., computer and iPad)

· You will help a project navigate through process adoption which could involve independent and mature communication and social interactions with project team

· You will interact with Technology Studio and Technology Studio partners on a semi-weekly basis

我们希望您：

· 具备良好的职业道德，工作热忱，并具有高度有条理、善于自我激励的学习和工作能力

· 具备良好的组织协调能力，记录追踪与逻辑思考分析能力

· 拥有学士及以上学位，电脑科学，信息科技及相关领域专业者为佳

· 拥有硕士学位或同等工作经历者优先

· 具备能从应用程序接口（API）或软件栈的角度来理解一种以上的软件工具如何协调运作的专业知识

· 具有优秀的中英文沟通、书写及演讲能力

Desired Qualifications:

· Demonstrated ethical professionalism and passion and ability to learn and work in a highly organized and self-motivated manner

· Demonstrated excellent capabilities of organization and coordination, documentation and issue tracking as well as logical and analytical thinking.

· Experience in automation, device management, or domain administration.

· Proven ability to identify improvement opportunities and drive workflow optimization.

· Experience supporting creative technology environments (e.g., VR/AR, digital asset management, rendering tools).

· Bachelor's degree and above required with preferred experience in Computer Science, Information Technology, or other related fields

· Master’s degree or equivalent work experience prefer

· Specialized knowledge about how one or more of tools work collaboratively under-the-hood from API or software stack prospective

· Proficient communication, writing and presentation skills in both Chinese and English

立即申请

关于 Shanghai Disney Resort:

上海迪士尼度假区是中国大陆的第一个迪士尼度假区，在这里，亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地，内设两座主题酒店，一个大型购物、餐饮和娱乐区——迪士尼小镇，一座百老汇风格的剧院，星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务，该度假区专为中国人量身打造了正宗地道的文化氛围和主题，淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求，包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里，游客们可以尽情放松，畅享丰富的互动体验。

关于 The Walt Disney Company:

The Walt Disney Company（及其子公司和附属公司）是一家行业领先的多元化国际家庭娱乐和媒体企业，包含三大核心业务板块：Disney Entertainment、ESPN 以及 Disney Experiences。从 20 世纪 20 年代的一家小型卡通工作室，一跃发展成为当今娱乐业中的翘楚，Disney 非常荣幸地继续秉承其传统，为每位家庭成员打造世界一流的故事和体验。Disney 的精彩故事、生动人物形象以及丰富体验吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务，我们的员工和演职人员携手努力，打造在全世界和当地都备受钟爱的娱乐体验。

具体的福利基于职位有所不同，可能根据公司政策进行调整。上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

公司规定，向所有员工和候选人提供同等就业机会，无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、传染病原携带者身份或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。