Lead Ride Technician 游乐设备技术主管

设施运营服务部欢迎你

我们相信，在技术领域深耕多年的你，对设计、机械、建筑、高新科技和现场管理有着自己的高要求。上海迪士尼度假区设施运营部，给你施展专业技能的舞台。你将运用前沿的技术知识及管理，保障乐园的设施从设计蓝图精准、安全、可靠、高效地成为现实，确保每一次神奇体验的稳定运营，也在不断斩获的行业奖项与殊荣中，把迪士尼的匠心精神传承下去。

职位介绍：

该职位将负责对游乐设施、机动装置、气动和液压系统/组件、PLC、道具和其他项目进行大修、翻新、制造、维修、检查和加工作业。您将与部门经理一起带领技术人员制定大修计划，提供技术监督、指导、材料管理支持。

工作内容：

·    执行预防及纠正性维护、排故、停机的后续跟进，大型翻修或安装，包括：各种游乐设备和演出元素中的电气和机械系统，完成指定的任务。

·    审计维修间的管理情况，确保安全和整洁，工具、备件和文件妥善存放并符合公司要求。

·    抽查当前班次所有的维修工单的录入情况（工时，物料等）。设备备件的申请和收货。遗留工单的跟进，每周工单的完成率跟进，停机报告和交接班报告，审计结果的跟进。熟悉技术文件和红线图的流程。

·    监督和领导负责区域的多个技术员团队和外包工，在进行现场工作时保障安全和技术。对工单进行优先级排序，合理安排当前班次的工作。协调多个团队间的资源。在特定方面成为项目专家，为团队提供专业的建议，从而更有效的解决问题。有足够的能力来排故，做纠正性维护流程。

·    接受在岗培训课程并完成理论、实践培训，最终通过相应考试。

·    参加和主持交接班会议。 执行并完成经理布置的任务。 合理计划每个班次维修任务的资源和时间，（月以上频率的计划维修、大修计划、需多人协作的工作、小项目等），与对内对外的合作伙伴进行沟通合作，保证任务的顺利进行。

我们希望您：

·      具有维护、安装或翻修大型安全或关键系统的经验。 在一般工程实践中，具有很强的技术和维护知识，并具有良好的技术理解，包括工业级电机、齿轮箱及其总成、液压和气动项目、变速电机驱动控制器、安全关键PLC、模拟和数字控制电路以及配电面板、380伏三相系统的配电板。

·      具有良好的领导能力。能熟练使用工单维护系统和手持机等公司的信息工具，以便支持经理的工作，带领技术员团队在符合迪士尼标准的情况下，兼顾质量和安全完成工作任务、库存管理和车间整理。

·      具有良好的项目策划能力。安排项目所需的材料和资源，包括采购的时间和进度。与其他的利益相关者进行合作，以确保这些资源可用于现场项目的实施。与内部的利益相关者保持联络和协调，如电气或机械工程师团队、设施设计师团队、安全团队、运营团队等，以确保项目可以顺利且安全的进行。

·      有法定执照，如电工上岗证、压力容器操作、特殊车辆驾照优先。国家高级技能证书或其他相对应等级证书优先。

·      能在工业型、后台区环境下工作。频繁在户外、高温和潮湿的环境下工作。可能有工作涉及登高、水下、受限空间作业。

·      职位要求有能力在兼顾技术和安全的情况下，监督和领导负责区域的多个技术员团队和外包工，进行现场工作。区分工单的优先级并安排工作。根据上级的指示，及时进行协调和工作任务的规划决策。

·      职位要求申请车间需要的工具和备件。确定培训的需求并取得上级管理层的认可。使用专业知识完成任务并应对出现的问题。

·      较强的组织和协调能力，优秀的团队合作精神，良好的沟通技巧，并且态度积极乐观。

·      良好的技术能力和强烈的职业自豪感，杰出的设备修理和调节能力，而不只是简单的进行部件更换。对维修间的事物有极强的主人翁意识。

·      可以理解中文和英文的作业计划，具备英文环境工作能力者优先考虑。

·      可以熟练使用办公软件。

·      接受灵活的工时安排，需要覆盖园区运营的时间和夜班，包括国定假日。

Welcome to the Facility and Operation Services Team

You will have the perfect stage to showcase your extensive technical experience. In this role, you will leverage your advanced technical skillset to ensure our park’s facilities continue to achieve operational excellence. By ensuring the smooth operation of every magical experience and contributing to our many industry awards and honors, you will help carry forward Disney’s spirit of craftsmanship.

Job Summary:

This position will be responsible for overhauling, renovating, manufacturing, repairing, inspecting, and processing amusement rides, mechanical devices, pneumatic and hydraulic systems/components, PLCs, props, and other items. You will work with the service manager to lead technicians in developing overhaul plans, providing technical supervision, guidance, and material management support.

What You’ll Do:

·    Execute preventative& corrective maintenance, trouble shooting, downtime follow up, major rehab or installation on variety of electrical or mechanical systems for ride& show, and accomplishment of the assigned tasks.

·    Auditing the working shop management, make sure the safety, tidiness, tools, spare parts and documentation are proper and align with company's standards.

·    Spot check maintenance work orders entry status in current shift (working hours, materials, etc.). Spare parts request and receiving. Follow up with backlog working orders and completion rate. Down time report and handover report. Follow up the auditing results. Familiar with the drawings and red- line procedure.

·    Provide supervision and lead to multi teams in area of technicians and contract labors for field implementation in both technical and safety aspect. Priorities the working orders and arrange the work assignments to teams. Coordinate the resources between different teams. Be the subject matter expert of a particular aspect, provide advice to the team for resolving the issues efficiently. Competent in trouble shooting and corrective maintenance procedure.

·    Attend job training sessions and and complete knowledge and practice training, then pass examinations.

·    Attend and lead the handover briefing. Execute and complete job task from manager. Schedule and resources planning for field implementation of multiple attractions related maintenance tasks (monthly planning maintenance, cycles, labor consumable tasks, small projects, etc.), coordination and communication with internal and external stakeholders for smooth implementation of assigned tasks.

What To Bring:

·    Maintenance, installation or major rehab experience in safety and service critical system. Strong affinity in technical and maintenance knowledge and proceed with good technical understanding of the responsible attractions system which compose of industrial grade motor, gearboxes and assemblies, hydraulic and pneumatic items, variable speed motor drive controllers, safety critical PLC, analog and digital control circuits and power distribution panel, switchboards up to 380V three phase system.

·    Good people leading skill. Proficiency on the application of the company information tools such as Maximo, Handheld, Drawings Library (EDMS), etc., to support the team management of Technicians and Senior Technicians in carrying out maintenance tasks, inventory and workshop management up to Disney standard, in respect to both quality and safety.

·    Good project planning skills. Needs to plan for the required materials and resources as well as the timing and schedule for the acquisition. Works with other stakeholders to ensure these resources would be available for project implementation in field. Needs to liaise and coordinate with other internal stakeholders, e.g. Ride& Facility Engineer, Safety, Operations, etc. to ensure the project implementation could be carried out in a smooth and safe manner.

·    Statutory licenses such as registered electrical worker, boiler operator, special vehicle driving license are preferred. Senior national craft certification or equivalent ones are preferred.

·    Able to work in industrial, backstage type of environment. Frequently work in outdoor, hot and humid environment. Work at height, underwater, confined space when required.

·    Able to supervise and lead multi teams in area of technicians and contract labors for field implementation in both technical and safety aspect. Prioritizes the working orders and arrange the work assignments to teams. Makes the most coordination and planning decisions in a timely manner with consensus received from the manager.

·    Able to initiate resources request of the shop needed tools and spares. Able to identify specific training needs for the team for higher management’s endorsement. Able to apply the professional knowledge to accomplish their assigned tasks and tackle any issue arises.

·    Strong organizing and coordination skills. Good team player, good communication skill with positive attitude.

·    Skillful capability and a strong sense of pride on the job. Excellent hands-on experience in equipment repairing and setting adjustment instead of simply parts replacement. Strong sense of ownership on the equipment and workshop.

·    Able to understand both Chinese and English technical job plans. Able to work under English environment.

·    Be familiar with Office.

·    The position takes flexible work shifts cover the attraction operating hours and third shift, including public holidays.