
Commercial Senior Specialist 商务资深专员
福利待遇
上海迪士尼度假区为演职人员提供丰厚的福利待遇。
"在这里,我们每天都在创造神奇!能够与团队一同投身新项目的开发,见证游客们雀跃欢呼、重拾童真的时刻,这正是最让我心动的地方!"
张晨怡,综合设施规划经理,设施运营服务
职位概述:
该职位聚焦于商业委员会发起的所有项目的全周期项目管理,为直线经理提供全面的行政、运营及战略支持,核心职责分为以下5个模块:
项目全周期进度管理
• 协助直线领导起草所有商业委员会项目的总体项目路线图、工作分解结构(WBS)及里程碑计划;实时跟踪日常项目进度,记录工作执行情况,并及时识别潜在风险、延误及瓶颈。
• 编制定期项目进度报告,梳理实际进度与计划进度之间的偏差分析,提出有针对性的整改建议,并跟进改进措施的落实,直至风险消除。
• 协调不同团队的内部利益相关方,统一工作节奏,解决阻碍项目推进的跨部门障碍,确保所有项目在预算范围内并按计划时间节点交付。
商业委员会项目会议安排与运营
• 全权负责所有委员会会议的全流程安排,包括定期常务委员会会议、专项项目评审会、跨部门对齐会以及项目启动/结项会议。
• 完成会前准备工作,并负责现场会议协调;会后梳理关键决策、行动项、责任人及截止日期;跟踪所有行动项的闭环落实。
商业委员会标准作业程序(SOP)制定、优化及日常执行监督
• 与直线领导协作,梳理商业委员会项目的完整工作流程,制定标准化、统一且可执行的商业委员会SOP,确保不同项目的高效运作。
• 定期审计现有SOP的实际执行效果,收集团队成员及跨职能合作伙伴的反馈,优化效率低下、审批环节冗余或职责不清的流程环节,并迭代更新SOP文档。
项目绩效评估与数据分析
• 与直线领导共同搭建并完善项目评估指标追踪体系,涵盖业务产出及流程规范化维度。
• 汇总所有商业委员会项目的整体绩效数据,对项目运营指标进行趋势分析,为领导后续的项目布局及资源配置提供数据驱动的决策支持。
临时性支持工作
• 完成直线领导交办的其他临时性商业委员会项目管理任务;协助领导编制年度商业委员会工作计划、年度总结及业务汇报材料。
The role focuses on full project management for all initiatives launched by the Commercial Committee, providing comprehensive administrative, operational and strategic support to the line manager, with core responsibilities divided into 5 modules as below:
Project Full-cycle Progress Management
• Assist line leader in drafting overall project roadmap, work breakdown structure (WBS) and milestone plans for all commercial committee projects; track routine project progress in real time, record work execution status and identify potential risks, delays and bottlenecks in a timely manner.
• Compile regular project progress reports, sort out deviation analysis between actual progress and planned schedule, propose targeted rectification suggestions, and follow up the implementation of improvement actions until risks are eliminated.
• Coordinate internal stakeholders across different teams to unify work pace, resolve cross-departmental obstacles hindering project advancement, and guarantee all projects are delivered within budget and scheduled timeline.
Commercial Committee Project Meeting Arrangement & Operation
• Take full charge of the whole process arrangement of all committee meetings, including regular standing committee meetings, special project review meetings, cross-departmental alignment meetings and project kick-off/closure meetings.
• Complete pre-meeting preparation and be responsible for on-site meeting coordination, sorting out key decisions, action items, responsible persons and deadlines after meetings; track the closed-loop implementation of all action items.
Commercial committee SOP Formulation, Optimization & Daily Implementation Supervision
• Collaborate with line leader to sort out the whole workflow of commercial committee projects, formulate standardized, unified and executable commercial committee SOP to conduct efficiently for different projects.
• Regularly audit the actual execution effect of existing SOPs, collect feedback from project team members and cross-functional partners, optimize process links with low efficiency, redundant approval steps or ambiguous responsibilities, and update SOP documents iteratively.
Project Performance Evaluation & Data Analysis
• Build and improve project evaluation indicator tracker jointly with line leader, covering business output and process standardization dimensions.
• Summarize overall performance data of all commercial committee projects, conduct trend analysis of project operational indicators, and provide data-driven decision support for the leader’s subsequent project layout and resource allocation.
Ad Hoc Support Work
• Complete other temporary commercial committee project management tasks assigned by the line leader; support the leader in preparing annual commercial committee work plans, annual summaries and business presentation materials.
职位要求
基本资格
• 本科及以上学历。
• 2-5年商业运营、项目管理或跨部门协调岗位工作经验;具有商业或业务管理部门工作经验者优先。
专业能力
• 熟悉项目全生命周期管理方法论,掌握项目进度管控、风险管理及项目后评估工具;具备丰富的项目报告及标准化SOP文档经验。
• 精通Office办公软件(Excel高级功能、PPT、Word),能够独立制作数据看板、业务演示文稿及标准化流程文档;熟悉常见项目管理工具者优先。
• 具备良好的业务数据分析能力,能够从海量项目数据中提取核心业务洞察,支持管理决策。
软技能与语言要求
• 出色的跨部门沟通、协调及问题解决能力,能够高效推动多方协作并独立化解项目冲突。
• 高度的细节关注力、较强的逻辑思维能力、良好的时间管理和多任务处理能力,能够在紧张的工作压力下有序安排多个并行的委员会项目。
• 流利的英语口语及书面表达能力,能够独立撰写英文项目文件及报告,用于内部跨区域沟通。
• 强烈的责任心、积极主动的工作态度,能够在无需领导反复督促的情况下主动跟进项目进度。
Job Requirements
Basic Qualifications
• Bachelor degree or above.
• 2-5 years working experience in commercial operation, project management or cross-departmental coordination role; candidates with working experience in commercial or business management department are preferred.
Professional Competencies
• Familiar with full lifecycle project management methodology, master project progress control, risk management and post-project evaluation tools; have rich experience in project reports and standardized SOP documents.
• Proficient in Office software (Excel advanced function, PPT, Word), capable of independently making data dashboard, business presentation slides and standardized process documents; familiar with common project management tools is a plus.
• Good business data analysis capability, able to extract core business insights from massive project data and support management decision-making.
Soft Skills & Language Requirement
• Excellent cross-departmental communication, coordination and problem-solving skills, able to efficiently promote multi-party collaboration and resolve project conflicts independently.
• High attention to detail, strong logical thinking ability, strong time management and multi-tasking capability, able to arrange multiple parallel committee projects orderly under tight working pressure.
• Fluent oral and written English capability, able to independently prepare English project documents and reports for internal cross-regional communication.
• Strong sense of responsibility, proactive working attitude, able to take initiative to follow up project progress without repeated supervision from leaders.
关于 Shanghai Disney Resort:
上海迪士尼度假区是中国大陆的第一个迪士尼度假区,在这里,亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地,内设两座主题酒店,一个大型购物、餐饮和娱乐区——迪士尼小镇,一座百老汇风格的剧院,星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务,该度假区专为中国人量身打造了正宗地道的文化氛围和主题,淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求,包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里,游客们可以尽情放松,畅享丰富的互动体验。
关于 The Walt Disney Company:
The Walt Disney Company(及其子公司和附属公司)是一家行业领先的多元化国际家庭娱乐和媒体企业,包含三大核心业务板块:Disney Entertainment、ESPN 以及 Disney Experiences。从 20 世纪 20 年代的一家小型卡通工作室,一跃发展成为当今娱乐业中的翘楚,Disney 非常荣幸地继续秉承其传统,为每位家庭成员打造世界一流的故事和体验。Disney 的精彩故事、生动人物形象以及丰富体验吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务,我们的员工和演职人员携手努力,打造在全世界和当地都备受钟爱的娱乐体验。
具体的福利基于职位有所不同,可能根据公司政策进行调整。 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。
公司规定,向所有员工和候选人提供同等就业机会,无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、传染病原携带者身份或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。
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