Intern, HR Operations (Design) 实习生，人力资源运营（设计方向）
福利待遇
上海迪士尼度假区为演职人员提供丰厚的福利待遇。
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时薪Employees are paid on a weekly basis. Direct Deposit is an option.
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实习生专属
保险方案Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
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Free Park EntryComplimentary theme park admission for full-time and part-time positions after two weeks of employment
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Disney DiscountsDiscounts are available at select hotels, dining, merchandise and recreation locations.
"在这个包容开放、激发创新的工作生态里，我不仅探索着自身潜力，更真切感受到持续成长突破的力量。"
许桢，收益管理与分析
职位概述:
职位介绍
负责支持员工全周期人力服务体系。主导入职平台协助、新员工融入支持，统筹内部调动衔接，规范合同续签与离职流程，兼顾合规与员工体验。持续调研需求，输出流程优化方案，助力打造高效暖心的人力服务生态。
工作内容
- 通过电话、线上等方式解答入职疑问，同步完成系统信息录入与邮件发送；
- 通过电话、线上等渠道协助处理入职及在职员工的HR咨询，同步完成系统信息录入与邮件发送，提供专业高效的客户服务。
- 提供入职平台日常应用支持，协助整理平台数据；
- 运用 Photoshop、Canva 等工具制作入职流程图、员工指引地图等；
- 负责宣传文案与活动方案撰写，支持部门活动、员工生日会等策划与执行；
- 主导活动宣传物料、流程汇报材料的可视化制作及配套视频剪辑；
- 负责文件盖章申请，协调跨部门及内部沟通，落实法律文件盖章、存档工作；
- 协助与业务部门交接病假单；
- 协助工伤相关材料的整理与归档；
- 负责审核员工休假申请及记录，确保提交材料完整且符合公司政策。
我们希望您
- 大专及以上学历，人力资源、行政管理、设计、英文等相关专业优先；
- 每周可保证 3-4 天实习时间，能长期稳定实习；
- 性格稍外向，善于沟通表达，具备良好的跨部门协作意识与服务意识；
- 文字功底扎实，创意表达突出，能撰写宣传文案与活动方案；
- 掌握操作 PowerPoint，具备 PPT 设计美化能力，有活动策划经验者优先；
- 掌握基础 Photoshop 基础操作，能独立完成简单视觉物料设计；
- 英语口语流利，能应对日常工作沟通场景；
- 耐心细致，责任心强，适应快节奏工作环境；
- 认同上海迪士尼度假区价值观，乐于在工作中传递快乐与创意。
Job Description
Responsible for supporting the full-cycle HR service system for employees. Focus
on assistance for the onboarding platform, support new employee integration, coordinate the connection of internal transfers, standardize contract renewal and offboarding processes, and balance compliance with employee experience. Continuously conduct demand research, deliver process optimization plans, and contribute to building an efficient and caring HR service ecosystem.
Job Responsibilities
- Answer onboarding inquiries via phone, online channels, etc., and simultaneously complete system information entry and email sending.
- Assist in addressing employee HR inquiries through various channels such as walk-ins, phone calls, or emails. Provide accurate and timely information to employees, maintaining a high level of customer service.
- Provide daily application support for the onboarding platform and assist in organizing platform data.
- Use tools such as Photoshop and Canva to create onboarding flowcharts, employee guide maps, etc.
- Be responsible for writing promotional copy and event plans, and support the planning and execution of departmental activities, employee birthday parties, etc.
- Lead the visual production of event promotional materials and process report materials, as well as supporting video editing.
- Be responsible for document seal applications, coordinate cross-departmental and internal communication, and implement the sealing and archiving of legal documents.
- Assist in the handover of sick leave certificates with business departments.
- Assist in the organization and archiving of work-related injury materials.
- Conduct audits of leave records to ensure the submission of required materials and compliance with company policies. Identify and address potential issues or discrepancies, working collaboratively to find solutions.
Required Qualifications
- College degree or above, with priority given to relevant majors such as Human Resources, Administrative Management, Design, and English.
- Able to commit to 3-4 working days per week for internship and capable of long-term and stable internship.
- Slightly outgoing personality, good at communication and expression, and equipped with good cross-departmental collaboration awareness and service awareness.
- Solid writing skills, outstanding creative expression, and ability to write promotional copy and event plans.
- Proficient in PowerPoint, with PPT design and enhancement skills event planning experience preferred.
- Master basic operations of Photoshop and able to independently complete simple visual material design.
- Fluent in spoken English and able to handle daily work communication scenarios.
- Patient and meticulous, with a strong sense of responsibility, and able to adapt to a fast-paced work environment.
- Identify with the values of Shanghai Disney Resort and be willing to convey happiness and creativity in work.
- Conduct audits of leave records to ensure the submission of required materials and compliance with company policies. Identify and address potential issues or discrepancies, working collaboratively to find solutions.
关于 Shanghai Disney Resort:
上海迪士尼度假区是中国大陆的第一个迪士尼度假区，在这里，亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地，内设两座主题酒店，一个大型购物、餐饮和娱乐区——迪士尼小镇，一座百老汇风格的剧院，星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务，该度假区专为中国人量身打造了正宗地道的文化氛围和主题，淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求，包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里，游客们可以尽情放松，畅享丰富的互动体验。
关于 The Walt Disney Company:
The Walt Disney Company（及其子公司和附属公司）是一家行业领先的多元化国际家庭娱乐和媒体企业，包含三大核心业务板块：Disney Entertainment、ESPN 以及 Disney Experiences。从 20 世纪 20 年代的一家小型卡通工作室，一跃发展成为当今娱乐业中的翘楚，Disney 非常荣幸地继续秉承其传统，为每位家庭成员打造世界一流的故事和体验。Disney 的精彩故事、生动人物形象以及丰富体验吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务，我们的员工和演职人员携手努力，打造在全世界和当地都备受钟爱的娱乐体验。
具体的福利基于职位有所不同，可能根据公司政策进行调整。 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。
公司规定，向所有员工和候选人提供同等就业机会，无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、传染病原携带者身份或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。
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