
Senior Specialist, MICE 资深专员,会议及活动业务
BENEFITS AND PERKS
Shanghai Disney Resort offers extensive benefits and perks to our cast members.
"Here, we create magic every day! Being able to work with the team on new projects and witnessing Guests jumping for joy and regaining their childlike innocence is what gets me the most!"
Laura, Integrated Facility Planning Manager, Facility and Operations Services
Job Summary:
职位介绍
作为资深专员,会议及活动业务,您将重点负责高科技及人工智能行业的企业客户拓展,持续丰富并优化MICE客户结构。您需要深入理解相关行业生态、企业需求和决策链路,建立与目标客户及行业伙伴的有效连接,并将商业机会转化为可持续的客户关系和业务成果。
我们期待您为团队带来高科技及人工智能行业的专业知识、市场连接和新的客户互动方式。如果您已拥有相关行业人脉、客户资源或生态伙伴网络,将更有助于快速打开市场并创造业务影响。
主要职责
· 聚焦高科技及人工智能行业,识别、开发并转化具有潜力的新企业客户。
· 深入研究行业趋势、企业活动需求及客户决策链路,制定有针对性的客户拓展计划。
· 建立并维护与企业决策者、行业组织及生态伙伴的长期关系,持续拓展高质量机会来源。
· 通过顾问式销售理解客户目标,整合度假区资源,提出具有吸引力且可执行的MICE解决方案。
· 对销售漏斗进行端到端管理,包括客户接触、需求识别、方案沟通、商务谈判、转化及后续关系维护。
· 运用数据和客户洞察管理优先级、跟踪业务进展,并持续优化客户拓展和互动方式。
· 与内部相关团队紧密协作,确保客户方案、服务品质、运营可行性及公司政策保持一致。
Job Summary
As Senior Specialist, MICE, you will focus on new business development among corporate clients in the High-Tech and Artificial Intelligence sectors, helping diversify and strengthen the MICE customer portfolio. You will develop a deep understanding of the industry ecosystem, corporate needs and decision-making processes, build effective connections with target clients and industry partners, and convert opportunities into sustainable client relationships and business results.
We are looking for someone who can bring relevant industry knowledge, market connections and new ways of engaging clients. An established network of corporate contacts, business resources or ecosystem partners in High-Tech and Artificial Intelligence will be a strong advantage in accelerating market development and creating impact.
Key Responsibilities
· Identify, develop and convert high-potential corporate clients in the High-Tech and Artificial Intelligence sectors.
· Translate industry trends, corporate event needs and decision-making dynamics into focused account development plans.
· Build long-term relationships with corporate decision-makers, industry organizations and ecosystem partners to expand quality business opportunities.
· Use consultative selling to understand client objectives and develop compelling, executable MICE solutions by mobilizing relevant Resort resources.
· Manage the full sales funnel, from prospecting and needs discovery through proposal, negotiation, conversion and ongoing relationship management.
· Use data and client insight to prioritize accounts, track progress and continuously improve engagement and business development approaches.
· Collaborate closely with internal teams to ensure client solutions meet service, operational, commercial and compliance requirements.
我们希望您
· 5年以上企业销售、业务开发、大客户管理或相关商业经验,并具备独立开发新客户的成功记录。
· 具备高科技、人工智能、互联网、科技制造或相关产业经验;拥有行业客户、人脉或生态资源者优先。
· 具备较强的行业敏感度和学习能力,能够理解新兴技术企业的商业模式、组织特点和活动需求。
· 优秀的顾问式销售、商务谈判及关系建立能力,能够有效影响不同层级的利益相关者。
· 结果导向、主动坚韧,能够从零建立客户连接,并在较长销售周期中持续推进机会。
· 具备扎实的商业判断、数据分析和项目管理能力,能够同时管理多个客户和复杂项目。
· 具有创新意识,能够为团队带来新的行业视角、客户触达方式和业务开发方法。
· 良好的中英文书面及口头沟通能力;本科或以上学历;熟练使用Office办公软件。
关于上海迪士尼度假区
作为全球家庭娱乐业的领军企业之一,上海迪士尼度假区为游客带来独具一格的服务和珍藏一生的记忆。加入我们,在这个充满奇幻、想象、创意和探险的世界里创造欢乐。无论您的迪士尼旅程走向台前还是幕后,您都拥有无限机遇。
· 我们致力于提供平等的就业机会。
· 具体福利因职位而异,并可能根据公司政策进行调整。
· 上海迪士尼度假区不会向求职者收取申请费用,也未授权任何个人或机构代为收费。请通过官方招聘渠道获取相关资讯。
Desired Qualifications
· 5+ years of experience in B2B sales, business development, key account management or a related commercial field, with a strong record of winning new clients.
· Experience in High-Tech, Artificial Intelligence, internet, advanced manufacturing or related sectors; an established industry network or client resources is highly preferred.
· Strong industry curiosity and learning agility, with the ability to understand the business models, organizational dynamics and event needs of emerging technology companies.
· Excellent consultative selling, negotiation and relationship-building skills, with the ability to influence stakeholders at different levels.
· Results-oriented, proactive and resilient, with the ability to build relationships from the ground up and sustain momentum through longer sales cycles.
· Strong business judgment, analytical thinking and project management, with the ability to manage multiple clients and complex opportunities.
· An innovative mindset and the ability to introduce new industry perspectives, client engagement methods and business development approaches.
· Strong written and verbal communication skills in Mandarin and English; Bachelor’s degree or above; proficiency in Microsoft Office.
About Shanghai Disney Resort
As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a world of fantasy, imagination, creativity and adventure means creating happiness for Resort guests. Whether your Disney journey is onstage or backstage, there are almost unlimited opportunities for growth and development.
· We are committed to providing equal employment opportunities.
· Specific benefits vary by role and may be adjusted in accordance with company policy.
· Shanghai Disney Resort does not charge application fees and has not authorized any individual or organization to do so. Please refer to official recruitment channels for relevant information.
About Shanghai Disney Resort:
Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.
It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.
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