学习与发展顾问 Learning & Development Consultant

Job Summary:

This role works in Disney University team. The vision of Disney University is creating learning that propels Disney excellence. We are focused on supporting Disney’s mission by giving its Cast Members powerful opportunities to learn and develop throughout their careers.

As a Learning and Development Consultant, you will provide service and support to the organization’s learning and development in Shanghai Disney Resort. The main responsibilities include: leadership development program localization and implementation, soft skill training management, course delivery, conducting training analysis to identify organizational and specific Line of Business learning needs, providing learning and development solutions, managing culture or learning and development programs related to the organization strategy and priorities.

Key Responsibilities:

• Deeply understand the business strategy and talent development goals of the organization and its corresponding departments, working closely with HRBP to diagnose needs, including clarifying current business situation and needs for talent development, and work out learning and development strategies and solutions accordingly;
• Upon the understanding of SHDR business and leadership development priorities, upgrade course content, adjust ways of delivery, arrange course plans and coordinate trainers, communicate with participant and monitor the attendance;
• Role as learning and development project manager or one of the core project members, has the ability to define project goals, success indicator and strategies, design learning and development roadmap, coordinate resources, collaborate with partners from different business departments, arrange related tasks, solve problems, and develop communication strategies to ensure project goals get achieved and all relevant stakeholders are well informed of the project progress during the whole process;
• Design, deliver training courses that match the needs of organizational development, analyze evaluation results, timely review so as to improve the course quality;
• Adopt different methods and tools to design and facilitate team discussion to achieve expected outputs, including but not limited to brainstorming new proposals, building up strategies, solving problems, enhancing team collaboration, and post-modem;
• Pay close attention to the dynamics of the consulting and training industry, keep up with the times, and incorporate updated industry dynamics and information into the design and execution of projects and courses.

Desired Qualifications:

• At least 7 years of progressive experience in performance consulting, training, learning and development, organizational development and talent management;
• Strong project management skills and able to arrange work and manage project team effectively;
• Able to design and facilitate business workshop including but not limited to new initiative brainstorming, strategy forming, problem solving, enhancing team collaboration and after-action review;
• Understanding and able to apply a variety of development approaches that span formal training, relationship-based, and experience-based development (70-20-10 model of development);
• Good understanding of human behavior, business management, operations and strategy;
• Proven experience working with all levels of leadership, including senior manager and executive;
• Strong partnering skills and ability to build effective relationships with diverse partners;
• Demonstrated strong written and verbal communication in both Chinese and English;
• Demonstrated problem solving and decision making skills;
• Bachelor’s degree and above.