助理经理，旅游业销售Associate Manager, Travel Trade Sales

Job ID 10096894 Location Shanghai, Mainland China Business Shanghai Disney Resort Date posted Nov. 14, 2024

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Job Summary:

职位概述

作为助理经理，旅游业销售，您将主要负责旅游业客户的维护和开发日常中。您将更多承担作为一名客户资源管理者的身份，参与针对现有客户的各种销售策略讨论，销售行动制定及实施。

您还须协助渠道销售经理制定渠道销售战略，追踪旅游、商务市场趋势，管理渠道合作伙伴与上海迪士尼度假区之间的商业关系，跟踪合作伙伴业绩表现，驱动销售收入增长。

加入我们，您将可以获得广阔的职业发展空间、多元化的薪酬待遇和员工福利、卓越的培训体系和跨部门协作机会。

主要职责

客户管理

通过对现有签约旅行社客户的日常管理及销售行动，完成或超越既定的销售收入目标
作为客户管理者，您需要深入探索现有客户的商业潜力，并根据发现的商机制定销售策略、行动计划、促销手段，以达到该客户在上海迪士尼度假区产出的最大化，并拉动本地消费群体在乐园的整体占比；
紧密跟踪合作伙伴销售业绩的表现，通过执行有效的行动计划以确保完成销售目标；
维护主要合作伙伴的商业关系，并采取阶段性、季节性的销售行动及合作伙伴的培训工作；
协助区域负责人收集相关的商业数据，追踪市场发展趋势并抓住业务机会；

新客户开发

做好客户开发前期的审核工作，并主要负责旅游行业客户的维护和深度开发，同时也参与会奖、商务团队生意的开发工作，且做好日常与BS&E团队的沟通与协作；

其他销售支持工作

保障有效的内部、外部沟通；
与销售培训、预订中心、渠道营销等团队紧密配合，以便推动针对签约客户的业务和销售计划；
协助销售经理与内部各团队密切合作确保相应的合作战略的执行；
支持渠道旅游业销售经理日常工作。

资格要求

7年以上相关行业工作经验
有国内外酒店、景区或OTA平台销售，业务拓展，客户管理相关经验者优先；
大学本科学历以上
电脑要求（Word, Excel, Power point, Outlook）

期望资质

熟练掌握英文，中文
具备在给定时间内执行商务计划的能力
有很强的商业敏感度和分析能力
具备有效的演示，计划，组织，协调能力
较强的沟通和人际能力，有团队协作精神
主动，精力充沛，自我激励，务实是工作风格，接受出差，可以在压力下工作并以结果为导向

Position Overview

As Associate Manager, Travel Trade Sales, you will focus on in-depth key account management of contracted travel trade partners and developing new business channels in assigned territory for Shanghai Disney Resort.

This position is responsible for collecting market intelligence, managing business relationships with travel trade partners, and drive sales & revenue performances.

Join us, we can provide you with a wide range of career development space, diversified employee benefits, an excellent training program, and cross-functional collaboration opportunities.

Key Responsibilities

Account Management

Drive contracted travel trade accounts and responsible market to achieve sales and revenue target；
As account manager to explore business potential of contract Travel Trade partners, initial sales plans or seasonal campaigns to maximize revenue from responsible market;
Closely monitor accounts revenue and business production, come up with effective sales plan and actions taken to secure business opportunities；
Build up and maintain a business relationship with in assigned sales areas and conduct periodic sales visits / product education to trade partners’ frontline sales;
Prepare reports, updated account information, and market intelligence and assist Manager to explore new opportunities in assigned sales areas;

Business Development

Pre-qualify and develop potential business partner and majority in Travel Trade, also involve MICE and Corporate leads generation from assigned territory, and closely work with BS&E team to maximize revenue conversion;

Other Sales Related Support

To ensure efficient internal and external communication;
To work closely with Sales training/Disney Reservation Center/Distribution Marketing, to execute business & sales plans;
To assist Manager to work closely with internal teams for cooperation strategy with respective partners;
To provide daily support to Manager in regarding all administration tasks

Required Qualifications

At least 7 years’ working experience in relevant industry
Working experience in sales, business development or account management in hospitality industry, Online Travel Agency or Attractions is preferred
Bachelor degree or above
Computer literacy (Word, Excel, Power point, Outlook)

Desired Qualifications

Command of both English and Mandarin
Proven ability to act according to business plan in provided time
Strong business acumen, solid analytical skills
Effective presentation, planning, organizing, coordination skills
Strong communication and interpersonal skills, teamwork spirit
Active, energetic, self-motivate, down-to-earth working style, business travel is required, can work under pressure and focus on results

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About Shanghai Disney Resort:

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Shanghai Intl Theme Park Company, Ltd., which is part of a business we call Shanghai Disney Resort.

Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.

BENEFITS AND PERKS

Because our employees are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, flexible work arrangements, time-off programs, medical benefits plan, theme park admission and more.

Benefits and eligibility may vary by business and location.

WELLNESS SPENDING ACCOUNT
We offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
PAID TIME OFF AND LEAVES
Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
DISNEY PARK ADMISSIONS
Complimentary theme park admission for full-time and part-time positions after two weeks of employment
DISNEY CHINA-PROVIDED MEDICAL & RISK INSURED BENEFIT PLAN
Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
DISNEY EXPERIENCES & DISCOUNTS
Discounts are available at select hotels, dining, merchandise and recreation locations.

"The era we are living in today is a dream coming true."

Walt Disney

Hiring Process

Where Does Your Story Begin?

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The Next Chapter

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