Specialist, Office Services 办公室服务专员
BENEFITS AND PERKS
Shanghai Disney Resort offers extensive benefits and perks to our cast members.
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SERVICE BONUS & ANNUAL VARIABLE BONUS -
Social Security, Housing Fund and Commercial InsuranceAffordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
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Annual leave and full-paid sick leaveVacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
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Free Park EntryComplimentary theme park admission for full-time and part-time positions after two weeks of employment
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Disney DiscountsDiscounts are available at select hotels, dining, merchandise and recreation locations.
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Health check-upWe offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
"Here, we create magic every day! Being able to work with the team on new projects and witnessing Guests jumping for joy and regaining their childlike innocence is what gets me the most!"
Laura, Integrated Facility Planning Manager, Facility and Operations Services
Job Summary:
职位概述：
办公服务专员需协助办公服务经理处理华特迪士尼幻想工程（WDI）上海办公室的日常运营工作，确保办公室保持专业、安全、整洁、有序、高效且环保的办公环境。
核心职责：
- 负责华特迪士尼幻想工程（WDI）上海办公大楼主会议室及各类设施的线上预订系统管理；
- 协助办公经理组织公司大型活动，如分享会、节日庆祝活动等；
- 支持办公场地搬迁、办公室装修协调及新办公区搭建等相关工作；
- 负责办公家具及资产仓库管理、档案记录管理、办公室钥匙管理等事务；
- 为华特迪士尼幻想工程（WDI）上海办公大楼的设施及会议室设备提供支持，协调供应商进行故障排查及现场维修；
- 协助办公经理管理办公大楼的保洁服务、保洁人员及相关合同事宜；
- 负责新员工入职工位协调及名片印制支持工作；
- 监督前台接待及邮件收发室服务；
- 管理华特迪士尼幻想工程（WDI）上海办公室服务邮箱及日历：
- 按需向办公室员工发布各类行政通知，如活动通知、设施维修通知等；
- 负责办公室各类节日装饰布置（春节、圣诞节、万圣节等）；
- 负责办公用品采购订购；
- 协调供应商进行绿植养护；
- 协调供应商处理文件销毁事宜；
- 负责虫害防治协调工作；
- 按需提供租车服务支持；
- 按需为高管出行提供支持；
- 完成经理交办的其他临时性工作或项目。
任职要求：
- 大学本科及以上学历，行政管理、财务、经济学或语言类相关专业优先；
- 至少 3 年工作经验，具备跨国公司行政管理、办公服务、设施管理、财务、经济学、工程、建筑或项目管理相关背景及知识者优先；
- 英语和普通话听说读写流利；
- 具备出色的人际交往能力、沟通能力，善于团队协作；
- 能够适应多元文化、快速变化的工作环境；
- 细致严谨，组织能力强；
- 具备在紧张时限内合理排序工作任务的能力；
- 熟练掌握计算机操作及微软办公软件（Microsoft Office）；
- 乐观耐心，灵活应变，热爱办公服务类工作；
- 具备问题解决能力；
- 工作积极主动，富有进取心。
Job Summary:
The role of Specialist, Office Services helps the Office Service Manager manage the day-to-day operations of Walt Disney Imagineering (WDI) Shanghai office to ensure the office is professional, safe, clean, tidy, efficient, and environmentally friendly.
Key Responsibilities:
· Manage the online booking systems of main conference rooms and facilities of WDI Shanghai building.
· Support the office manager to organize big company events, like sharing sessions, holiday celebrations, etc.
· Support the manager with office moves, office renovation coordination, as well as new office set-up, etc.
· Office furniture and asset warehouse management, record management, office keys management, etc.
· WDI Shanghai buildings facilities and meeting room equipment support, coordinate with vendor for trouble-shooting and on-site maintenance.
· Help Office Manager in managing WDI buildings cleaning service and janitors and related contracts management.
· New hire on board seating coordination and name card printing support.
· Oversee reception desk and mail room services.
· Manage the WDI Shanghai Office Services mailbox and calendar: Publish various administrative announcements to cast members in office as needed, such as event notice, facility repair notice, etc.
· Responsible for all holiday decorations in the office (Spring festival, Christmas, Halloween, etc.)
· Office supplies order
· Green plants maintenance coordination with the vendor
· Document disposal coordination with the vendor.
· Pest control coordination.
· Car rental service support if needed.
· Executive travelers support as needed.
· Other ad-hoc work or projects assigned by the manager.
Desired Qualifications:
- A college degree or above, majoring in Administration, Finance, Economics or Language is preferred.
- At least 3 years’ working experience, preferably in administration or office services function in a multi-national company, facility management, finance, economics, engineering, construction, project management background and knowledge is preferred.
- Fluent in both spoken and written English and Mandarin.
- Excellent interpersonal, communication skills, and a good collaborator.
- Ability to work in a diversely cultural and fast-changing environment.
- Meticulous, highly organized.
- Ability to prioritize the work under a tight timeline.
- Excellent computing skills and knowledge in Microsoft Office.
- Optimistic, Patient, flexible, and enjoying the office service work.
- Problem-solving skill.
- Proactive and initiative-taking.
QUALIFICATIONS
About Shanghai Disney Resort:
Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.
It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.
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