Senior Specialist, Business Development 资深专员，业务开发
BENEFITS AND PERKS
Shanghai Disney Resort offers extensive benefits and perks to our cast members.
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SERVICE BONUS & ANNUAL VARIABLE BONUS -
Social Security, Housing Fund and Commercial InsuranceAffordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
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Annual leave and full-paid sick leaveVacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
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Free Park EntryComplimentary theme park admission for full-time and part-time positions after two weeks of employment
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Disney DiscountsDiscounts are available at select hotels, dining, merchandise and recreation locations.
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Health Check-UpWe offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
"Here, we create magic every day! Being able to work with the team on new projects and witnessing Guests jumping for joy and regaining their childlike innocence is what gets me the most!"
Laura, Integrated Facility Planning Manager, Facility and Operations Services
Job Summary:
职位名称：资深专员，业务开发
业务部门：销售部
工作地点：中国，上海
销售部欢迎你
你所销售的，都是世界上广受欢迎的奇妙产品。你将充分利用奇思妙想，满足客户对神奇体验的多元需求和期待。在创造商业价值的过程中，不断拓宽自己在活动策划、执行、流程管理等专业领域的成长，提升沟通和跨团队协作的软实力。这将是一个拓展视野、达成目标、近距离实现快乐和梦想的绝佳机会。
职位介绍：
该职位将专注于与旅游业及酒店合作伙伴建立直接合作关系，以提升上海迪士尼乐园的游客入园人次。
工作内容：
客户关系与渠道管理
- 负责指定客户的业绩达成，推动入园人次、客房夜数及贸易营销活动等关键指标的实现。
- 维护并拓展销售渠道网络，了解市场趋势，协助制定符合用户需求的分销策略。
- 与合作伙伴保持良好沟通，参与商务谈判，探索合作机会，提升渠道活跃度与产出。
- 协助评估现有客户表现，优化渠道结构，提升分销效率。
- 根据不同渠道特点，支持产品推广方案的设计与执行。
业务创新支持
- 参与旅游套餐、酒店合作项目等新业务模式的策划与落地，支持增长试点项目。
- 协助设计创新营销方案，提升品牌影响力和用户转化意愿。
- 在资源约束下提出合理化建议，平衡合作成本与收益，支持可持续渠道激励。
- 配合项目团队推进业务计划实施，确保与整体战略方向一致。
数据洞察与分析支持
- 收集整理合作伙伴及市场信息，识别趋势并输出基础分析报告。
- 协助策划基于数据洞察的贸易营销活动，提升入园及住宿转化效果。
- 跨部门协作，推动数据在业务决策中的应用。
Senior Specialist, Business Development
Line of Business: Sales Team
Location: China, Shanghai
Welcome to the Sales Team
You will offer fantastic products that are popular worldwide. By embracing creativity, you will meet diverse customer desires and expectations for magical experiences. In creating business value, you will continuously expand your expertise in event planning and execution while enhancing your communication and cross-team collaboration skills. This is a wonderful opportunity to broaden your horizons, achieve your goals, and realize your dreams and happiness.
Job Summary:
This role will focus on establishing partnerships with travel trade and hotel partners to drive SHDR attendance.
What You’ll Do:
Partnership Management
- Drive performance for assigned accounts, supporting the achievement of key KPIs including park admissions, room nights, and trade marketing activities.
- Maintain and expand travel trade and hotel networks, understand market trends, and assist in developing locally relevant distribution strategies.
- Communicate effectively with partners, participate in business discussions, explore collaboration opportunities, and enhance channel engagement and output.
- Support evaluation of existing account performance and contribute to optimizing channel mix and distribution efficiency.
- Assist in designing and executing product promotion plans tailored to different sales channels.
Business Innovation Support
- Contribute to the planning and execution of new business initiatives such as travel packages and membership programs.
- Support the development of innovative marketing campaigns to strengthen brand appeal and improve customer conversion.
- Provide practical recommendations on cost-benefit balance under resource constraints to support sustainable partner incentives.
- Collaborate with project teams to ensure smooth implementation of business plans aligned with overall strategy.
Market & Data Insights
- Collect and analyze information from partners and the market to identify trends and produce basic insight reports.
- Support the design of data-informed trade marketing activities to boost admissions and room night conversions.
- Work cross-functionally to facilitate the use of partner data in business decisions.
我们希望您具备：
- 3年以上旅游、OTA、酒店、电商或相关行业运营、销售或业务支持经验。
- 具备基本商业敏感度，能识别业务机会并配合推进落地。
- 熟悉主流在线旅游平台运作模式者优先。
- 英语读写流利，具备基本口语沟通能力。
- 拥有良好的沟通协调能力，能高效对接内外部合作方。
- 本科及以上学历，旅游管理、市场营销、商务英语或相关专业优先。
- 能在快节奏、结果导向的环境中独立工作，抗压能力强。
关于上海迪士尼度假区：
我们邀请你一起来创造神奇。
在上海迪士尼度假区，你将会与多元多样、才华横溢的演职人员伙伴通力协作，在创造快乐的过程中，唤醒内心最纯粹的快乐，收获工作自豪和满足感。愿与你一起，启迪梦想，探索你的奇妙职旅！
* 我们致力于提供平等的就业机会。
* 具体的福利基于职位有所不同，可能根据公司政策进行调整。
* 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。
· 3+ years of experience in tourism, OTA, hospitality, e-commerce, or related fields in operations, sales, or business support roles.
· Commercial acumen with the ability to identify opportunities and support execution.
· Familiarity with major online travel platforms is preferred.
· Fluent in written and spoken English (intermediate to advanced level).
· Strong communication and coordination skills to work effectively with internal teams and external partners.
· Bachelor’s degree or above in Tourism Management, Marketing, International Business, English, or related disciplines preferred.
· Self-motivated, able to work independently in a fast-paced, results-driven environment, and resilient under pressure.
About Shanghai Disney Resort:
Join us in creating magic together.
At Shanghai Disney Resort, you will have the opportunity to collaborate with a diverse and talented group of cast members. We take pride in creating joy and satisfaction in our work, and we cannot wait to explore this incredible career journey with you.
Inspire the magic. Discover your journey of wonder.
* We are committed to providing equal employment opportunities.
* Specific benefits vary between different roles and may be adjusted according to company policy.
* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.
About Shanghai Disney Resort:
Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.
It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.
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