资深经理,收益管理与定价Senior Manager-Revenue Management & Pricing

Job ID 10131889 Location Shanghai, Mainland China Business Shanghai Disney Resort Date posted Sep. 17, 2025

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Job Summary:

职位名称：资深经理,收益管理与定价
部门：收益管理与分析部
工作地点：上海浦东
汇报对象：收益管理与定价执行董事

职位概述

上海迪士尼度假区收益管理与分析团队通过基于高级分析的商业解决方案，与其他团队协同推动度假区的收益与业务战略。我们的专业团队不断壮大，涵盖预测与规划、收益管理与定价等职能。
该职位负责人需与销售、市场营销、消费者洞察及运营等部门密切合作，制定收益策略与战术，以实现收益与利润最大化。主要职责涵盖餐饮、商品、年卡项目、活动及其他专项分析。

主要职责

制定各业务线（餐饮、商品）的定价策略，以实现收益与利润最大化，并达成年度运营及长期计划目标。
推动短期及中期收益增长策略与计划的制定，包括促销活动。
制定优惠策略，通过电子优惠券项目及年卡项目推动商品与餐饮的增量收益。
收集并分析外部可能对上海迪士尼有价值的商业举措，包括其他旅游景点的促销活动。
基于关键绩效指标，建立准确的评估方法，定期评估绩效表现。
不断质疑现状，识别当前问题，并持续优化未来使用的工具与方法。
与合作伙伴（尤其是市场营销、销售及运营部门）紧密协作，确保产品开发及后续跟进的高效执行。
向高级管理层提出策略建议，并以有力的分析与洞察影响决策。
领导定价与收益管理团队，提供日常指导、管理与领导力，确保团队成员的职业成长与发展。
通过建立有效的流程、结构与工具，制定继任计划。
与全球其他迪士尼公园及度假区分享最佳实践。

任职资格

拥有MBA或其他硕士学位，至少10年相关领域工作经验，如定价、收益管理、预测、经济学、商业规划、统计学、商业智能或运营管理等。
具备扎实的商业敏感度及对中国休闲旅游与娱乐行业的深入了解。
对主题乐园及娱乐行业充满热情。
具备出色的定量与分析能力，拥有丰富的复杂商业分析实操经验。
注重细节，具备高度的准确性。
具备解决问题与批判性思维能力。
强烈的责任感，能够在极少监督下按时完成多项任务并确保工作准确性。
能够在快节奏、繁忙且有一定压力的环境中工作。
能够在跨国企业复杂且多元化的业务单元中，适应项目团队导向的工作模式。
具备自我驱动能力，能够在不确定环境中有效工作。
具备出色的中英文书面与口头沟通能力，能够向组织内各层级（包括高层管理）清晰、简洁、积极地传达关键信息。
具备建立合作伙伴关系、影响他人的能力。
善于与团队成员协作，具备良好的团队合作精神。
具备领导、管理与发展专业人才的能力。
天生好奇心强，乐于学习（包括新工具）。
熟练使用计算机（如MicrosoftExcel、Word、PowerPoint、Outlook），掌握统计系统（如SAS）及软件，并能快速学习并应用新技能与技术。
中英文流利，具备良好的书面与口语能力。

Senior Manager, Revenue Management and Pricing

Position: Senior Manager, Revenue Management and Pricing

Department: Revenue Management & Analytics

Location: Pudong, Shanghai

Reports to (Title): Executive Director, Revenue Management & Pricing

Position Overview

The Shanghai Disney Resort Revenue Management & Analytics team drives SHDR Revenue & Business strategies collaboratively with other teams by developing business solutions based on advanced analytics. Our growing group of professionals includes such functions as Forecasting and Planning, Revenue Management and Pricing.

This leader is responsible for developing the revenue strategies and tactics in partnership with his/her counterparts in Sales, Marketing, Consumer Insight, and Operations in order to maximize revenues and profitability. The primary areas include Food & Beverage, Merchandise, Annual Pass Program, Events, and other ad-hoc analysis.

Key Responsibilities

Drive Pricing Strategy Determination for various lines of business (Food & Beverage, Merchandise) to maximize revenues and profitability, and achieve Annual Operating and Long Term Plans.
Drive the development of revenue-driving initiatives strategies and plans, including promotions, in both short term and mid-term.
Set the offer strategy and drive incremental revenue for Mech and F&B through e-coupon project, and Annual Pass Program.
Take responsibility for gathering and analyzing external business initiatives that have potential value to SHDR. These include promotions offered by other tourist venues.
Develop accurate measurement methodologies to assess performance regularly, based on key performance metrics.
Identify current situation by always questioning the past and improve tools and methodologies for the future.
Collaborate closely with partners, especially Marketing & Sales departments as well as Operations to ensure efficient products development and follow-up.
Present recommendations to Senior Leadership and influence the decisions with strong proven analysis and insights.
Lead the Pricing and Revenue Management team by providing guidance, management and leadership on a daily basis. Ensure growth and development of career paths for the Cast Members.
Build succession plan by developing effective processes, structure and tools.
Share best practices with other Walt Disney Parks and Resorts destinations worldwide.

Required Qualifications

MBA or other Master’s degree with minimum 10 years’ work experience in business related field, such as pricing, revenue management, forecasting, economics, business planning, statistics, business intelligence, or operations management
Solid business acumen & industry knowledge in China leisure tourism and entertainment market
Enthusiasm for the theme park and entertainment industries
Excellent quantitative and analytical skills with substantial hands-on experience in conducting sophisticated business analysis
Demonstrated strong attention to detail and accuracy
Problem-solving and critical thinking skills
Strong sense of responsibility and the ability to meet deadlines, handle multiple priorities and perform job responsibilities accurately with minimal supervision
Work in a fast-paced, busy, and somewhat stressful environment
Ability to work in a project team-oriented environment in a complex and diverse business unit of a multi-national company
Self-starter and ability to deals with ambiguity
Possess strong communication and presentation skills, both written and verbal, to communicate to superior and inferior departments for the organizational structure (up to Top Management) to convey key elements in a concise and positive manner
Demonstrated partnering, relationship-building, influencing
Get along with fellow team members and work as a team
Ability to lead, manage, and develop professional talents
Natural curiosity and desire to learn (including new tools)
Strong skills of using computes (e.g. Microsoft Excel, Word, PowerPoint, Outlook), with knowledge of statistical systems (e.g. SAS) and software with the ability to quickly learn and apply new skills and techniques
Fluent in spoken and written Chinese and English

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About Shanghai Disney Resort:

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Shanghai Intl Theme Park Company, Ltd., which is part of a business we call Shanghai Disney Resort.

Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.

BENEFITS AND PERKS

Because our employees are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, flexible work arrangements, time-off programs, medical benefits plan, theme park admission and more.

Benefits and eligibility may vary by business and location.

WELLNESS SPENDING ACCOUNT
We offer on-site fitness classes in addition to a variety of health and wellness programs and seminars.
PAID TIME OFF AND LEAVES
Vacation and sick leave are available for full time positions. Vacation and personal holidays are accrued based on length of service, position, and hours worked.
DISNEY PARK ADMISSIONS
Complimentary theme park admission for full-time and part-time positions after two weeks of employment
DISNEY CHINA-PROVIDED MEDICAL & RISK INSURED BENEFIT PLAN
Affordable Health Insurance options, such as medical, dental, and vision coverage, may be available for full time employees.
DISNEY EXPERIENCES & DISCOUNTS
Discounts are available at select hotels, dining, merchandise and recreation locations.

"The era we are living in today is a dream coming true."

Walt Disney

Hiring Process

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