Office Services Assistant 办公室服务助理

办公室服务助理

华特迪士尼幻想工程是全球创意核心力量，负责构思、设计并落地全世界所有迪士尼主题乐园、度假区、游乐项目及邮轮产品。幻想工程师横跨创意构思、科学研究与工程技术等多元专业领域，将故事创作、艺术、科学与技术创新融合，为全球家庭打造沉浸式体验、令人难忘的度假目的地与前沿娱乐内容。

华特迪士尼幻想工程的几乎每一个项目，都具备开创性与首创性。创新深植于我们的基因，幻想工程师们不断突破技术边界，设定全新目标，并探索实现目标的解决方案。作为幻想工程团队一员，我们最大的收获之一，是深知自己打造的体验与环境能够启发、鼓舞他人。幻想工程多元的专业能力，让我们拥有独一无二的影响力，在社区乃至全球范围内推动积极改变。而这份切实带来改变的成就感，也让我们每一个人都倍感充实、备受激励。

职位概述

作为华特迪士尼幻想工程上海团队的一员，你将在打造激发创意、促进协作、引领世界级创新的办公环境中承担关键作用。该岗位将为幻想工程师、业务合作伙伴及访客提供高品质的办公与行政支持服务。

工作职责包括但不限于：访客接待、电话与咨询处理、办公设施支持、工作区域及设备维护、物资与易耗品管理，以及与公司内部各协作方的无缝对接。

该岗位直接助力维护幻想工程品牌形象，确保所有办公触点均体现我们对卓越、故事创作、创意与运营精准度的追求。每一次互动、每一项工作，都应为幻想工程师营造能够成就职业生涯最佳作品的环境。

主要职责

• 为幻想工程师、合作伙伴及来访宾客提供热情、专业、高效的接待服务。
• 提供日常行政支持，保障办公运营稳定、可靠开展。
• 协助按照公司质量标准维护办公设施、设备、会议室及公共区域。
• 支持环境、安全及办公空间维护相关工作，助力打造兼具启发性与功能性的办公环境。
• 监控办公日常易耗品使用情况并管理补给工作，保障运营连续性。
• 与跨职能团队及相关业务伙伴完成后勤协调与信息沟通。
• 按需支持办公活动、团队建设、高管到访及其他幻想工程文化类项目。
• 熟悉办公行政流程、制度及幻想工程最佳实践规范。
• 与各团队及相关方保持高效沟通，所有互动中展现专业素养并契合品牌形象。

Office Services Assistant

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe. 

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us. 

Job Summary

As a member of the Walt Disney Imagineering Shanghai team, you will play a key role in creating a workplace environment that inspires creativity, collaboration, and world‑class innovation. In this role, you will provide high‑quality office and administrative support services to Imagineers, partners, and visitors. Responsibilities include—but are not limited to—guest reception, phone and inquiry handling, office facilities support, workspace and equipment upkeep, inventory and consumables management, and seamless coordination with internal partners across the organization.

This position directly contributes to upholding the Imagineering brand by ensuring that all office touchpoints reflect our commitment to excellence, storytelling, creativity, and operational precision. Every interaction and task performed should reinforce an environment where Imagineers can do the best work of their careers

Key Responsibilities

• Deliver warm, professional, and efficient reception services for Imagineers, partners, and visiting guests.
• Provide daily administrative support, ensuring consistent and reliable office operations.
• Assist in maintaining office facilities, equipment, meeting rooms, and shared spaces to our quality standards.
• Support environmental, safety, and workspace maintenance initiatives, helping create an inspiring and functional office environment.
• Monitor daily office consumables and manage replenishment to ensure operational continuity.
• Coordinate logistics and communication with cross-functional teams and relevant business partners.
• Support office events, team activities, leadership visits, and other Imagineering cultural initiatives as needed.
• Maintain knowledge of office administrative processes, policies, and Imagineering best practices.
• Foster effective communication with various teams and stakeholders, modeling professionalism and brand alignment in all interactions.

任职要求

• 具备耐心、礼貌、积极主动的工作态度，始终保持专业职业素养。
• 具备强烈的服务意识，热衷于打造卓越的办公体验。
• 具备优秀的中英文沟通能力（口语与书面均可熟练使用），为硬性要求。
• 能够在快节奏、创意导向、工作重点动态调整的环境中高效工作。
• 认同并欣赏故事创作、创意文化，以及幻想工程独有的团队氛围。

 Desired Qualifications

• Patient, courteous, proactive, and consistently professional demeanor.
• Strong service orientation, with a passion for delivering an exceptional workplace experience.
• Strong communication skills in Mandarin and English (both spoken and written) are required.
• Ability to work effectively in a fast‑paced, creative environment with shifting priorities.
• Appreciation for storytelling, creativity, and the unique culture of Imagineering.