Lead Facility Technician (Hotel)

职位介绍

主要职责

• Place a high priority on safety and take an active part at work.
• Ensure that the facilities and assets safe and reliable, guarantee the quality of the stage settings.
• Under the leadership of the manager, be responsible for daily communication and coordination, arranging and scheduling the daily work of various teams. Complete the quality inspection and acceptance of construction projects, including installation quality inspection, equipment commissioning acceptance, establishment of equipment cards and equipment lists, tracking and acceptance of rectification results for installation quality issues, and other related tasks.
• Conduct technical work as required by the manager, including handling difficult work orders, optimizing system performance, and carrying out projects for enhancement and improvement.
• Communicate with external departments and suppliers on project-related matters under the guidance of the manager.
• Assist the manager in coordinating all types of work with contractors, supervise the safety and quality of maintenance work.
• Carry out routine preventive maintenance, troubleshoot, and repair air conditioning, refrigeration equipment, kitchen equipment, and other beverage and food-related equipment. You need to be able to occasionally drag/pull/lift heavy equipment and tools, climb stairs and ladders with parts and tools. You must be able to work outdoors or indoors and in harsh weather conditions, be adaptable to various shift requirements.
• Handle daily repairs arranged by your superiors, such as air conditioning terminal equipment, chillers, kitchen equipment, including those in guest rooms, meeting rooms, restaurants, kitchens, and logistics areas. Analyze the causes of failures and promptly troubleshoot and resolve issues.
• Repair air conditioning boxes, fan coil units, fresh air conditioning, kitchen equipment, etc., especially blockages and leaks in pipes, air conditioning failures in guest rooms that may cause ceiling damage, and various decorative repairs.
• Analyze and diagnose the operation and fault status of equipment, and report to the line manager, clearly explaining the operation and fault status and location of the equipment.
• Use computer systems or the MAXIMO system to manage the workload assigned to you.
• Use hand tools and special tools provided by the company safely and skillfully, including refrigeration meters, ammeters or clamp meters, vacuum pumps, test pens, flashlights, scales, and voltmeters, etc. You will need to carry pipes, vacuum cleaners, and approved sprayers. You must be able to identify faulty, damaged, and unsafe tools and equipment, and be trained in the use of tools provided by the company. You will frequently use power tools.
• Select appropriate parts based on the scope of work, be able to read instructions proficiently, and identify circuit diagrams, and adopt the correct maintenance plans and replacement processes according to maintenance manuals.
• Cooperate with other colleagues or employees from other professions to handle various maintenance tasks.
• Develop training programs for junior and intermediate maintenance technicians, select actual safety cases as training content to raise employee safety awareness. Assist the manager in assessing the performance of other team members and improving their technical abilities.
• Maintain the cleanliness and tidiness of equipment, equipment rooms, and workshops.
• Complete other tasks arranged by your leaders.

理想条件

• Have experience in project construction, including installation and commissioning of HVAC equipment, water supply and drainage, power supply and distribution systems, construction quality inspection, and project acceptance, etc.
• Be able to assist managers in following up on project completion, specific task progress, and feedback under the guidance and arrangement of team managers or service managers.
• Proficient in using common office software such as Word, Excel, PowerPoint and Outlook.
• Have strong coordination and communication skills, able to independently coordinate and connect with other team managers and other business teams. Strong written and oral communication skills, with a certain level of English reading and writing ability being preferred.
• For maintenance legacy issues and maintenance transformation projects, be able to assist team managers or service managers in formulating solutions and be responsible for follow-up and feedback.
• Be proactive in work, able to take the initiative and independently complete tasks and projects arranged by managers under their guidance.
• Proficient in understanding and comprehending the principles of water supply and drainage systems and mechanical or HVAC drawings. Possess extensive knowledge of electrical, mechanical, and water systems to meet the needs of various aspects of water supply and drainage systems/ machinery/ kitchen equipment maintenance.
• Hold a special operation certificate (depending on the specific trade, at least one of the low-voltage electrician's certificate, refrigeration repair certificate, or welder's certificate is required). Have proficient manual operation experience and skills.
• Familiar with safety operation processes and procedures such as lockout/tagout, working at heights, confined space operations, hot work operations, etc.
• Have more than ten years of experience in water supply and drainage, HVAC, machinery, or kitchen repair, or equivalent work experience in a premier hotel is preferred.
• Able to work in all shifts (i.e., any of the three shifts), weekends, and holidays according to work arrangements.

其他信息

Employment Benefits:

Salary: your salary consists of a base salary + service bonus + floating year-end bonus
Social Insurance: You are entitled to five social insurances and one housing fund
Overtime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance and a night shift subsidy
Catering subsidy: You are entitled to one free meal per day on days that you are working
Accommodation: You have the opportunity to live in a dorm with Wi-Fi and air conditioning or to receive a living allowance
Vacation: You are entitled to paid annual leave and paid sick leave
Insurance: We buy supplementary medical insurance for you and your children. You can also enjoy group life insurance
Free Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Health checkup: You are entitled to a free health checkup once a year

Learning and development opportunities:

Learning: you will be taught a range of international professional skills, including corporate culture, service skills, and more.
Career Development: Promotion opportunities are transparent and are dependent on your own efforts. You can also apply for internal transfers should you wish to develop yourself in another part of the company. With Hotel, Food and Beverage, Fire Safety, Security, Merchandise, Park Operations, Disney University and Operations training opportunities across multiple industries, there will always be development opportunities for those who want them at Disney.
Activities: Disney provides Cast Member with a range of volunteering opportunities as well as fun clubs for basketball, tennis, yoga, Disney Run, Music, Drama, DIY and more as a way to help you connect with your colleagues and network in a fun environment.

Application Process:

Apply online -> Interview over email -> Accept Employment -> Onboard
Please note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

Work Location:

You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.