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Be Part of the Story

Sr. Manager, Technology - TravelBox Support | Parks Commercial Systems

立即申请 稍后申请 职位ID 779475BR 工作地点-国家/地区 奥兰多, 佛罗里达州, 美国; 布埃纳文图拉湖, 佛罗里达州, 美国 工作发布公司 Parks, Experiences and Products; 发布日期 Jun. 13, 2021

职位介绍

Job Description

主要职责

  • Partner with the TravelBox vendor, international 3rd party company. Build strong relationships, collaborate on improvements of our use of the product and the evolution of our process to deliver on business outcomes.
  • Lead and mentor world class multiple cross-functional delivery teams consisting of Managers, software engineers, application architects, testers, business analysts, and others. These teams will be a combination Cast and consultants in various locations (onshore and offshore).
  • Ensure multiple concurrent ongoing projects and team objectives are resourced effectively to accomplish goals.
  • Relentless focus on Stability, security, and sustainability of a complex Tier 1 and SOX critical applications to Marketing, Sales, and Operations functions of DPEP.
  • Partner with the TravelBox vendor, CodeGen, to set priorities and schedule deliverables for software releases; build strong relationships, collaborate on improvements of our use of the product and the evolution of our process to deliver on business outcomes.
  • Support on-call response to critical operational issues; be able to work beyond normal hours and support implementation transition activities and hyper-care shifts as needed.
  • Meet with stakeholders, vendor partners and customers on a recurring basis to review team priorities, execution and pertinent business/delivery updates.
  • Responsible for technical analysis, effort estimation, product and system design, evaluating architectural fit and compliance, resource schedules, delivery milestones and overall product quality.
  • Display technical leadership and oversight of implementation and deployment planning, system integration, quality assurance, delivery, operations and sustainability of technical solutions.
  • Effectively manage project/solution timeline and financials including budget, cost, invoices and contracts.
  • Resolve conflicts by demonstrating leadership and appropriate decision-making competencies.
  • Ensure team is tightly integrated with key technology and functional partners (Solution Engineering, LOB).
  • Support on-call response to critical operational issues; be able to work beyond normal hours and support implementation transition activities and hyper-care shifts as needed.
  • Enforce and grow a culture focused on quality and guest-centricity.
  • Assist in troubleshooting to resolve production issues, and perform root cause analysis with emphasis on corrective action planning activities requiring service design changes (technology or process).
  • Participate in application portfolio planning, migration, and growth on cloud infrastructure (Amazon Web Services (AWS)).

理想条件

  • 8+ years managing technical professionals.
  • Experience managing 3rd party owned products and the integrations into complex environments.
  • Full software development lifecycle experience in delivery practices using agile concepts – design, development, CI/CD, testing and deployment.
  • Experience with SOXs and security compliance guidelines.
  • Demonstrated knowledge and experience with high-scale architectures, patterns, and technologies, specifically Java and Event-Driven Architecture.
  • Experience leading efficiencies with automation and proven streamlining principles
  • Experience with Java/J2EE architectures.
  • Experience working with cloud based architected systems and knowledge of cloud platforms such as AWS, Google Cloud, Azure.
  • Experience creating architecture designs that incorporate resiliency and performance.
  • Experience in a large media, technology or internet company.
  • Success at achieving sophisticated technology goals on-time and on-budget.
  • A comfort level with complex, matrixed organizations containing a certain amount of ambiguity.
  • Experience leading teams supporting enterprise-scale solutions from both business and technical perspectives.
  • Excellent written and verbal communications, proven ability to develop and deliver presentations geared for Sr Executive Management.
  • Proven experience managing software development lifecycle platforms and tools.

基本条件

  • Experience with the creation and consumption of SOAP and REST Web Services.
  • Troubleshooting skills that span systems, network and code.
  • Experience in a large scale environment.

理想条件

  • Bachelor’s in computer science, engineering, information systems, or related field/work experience.


关于 Parks, Experiences and Products:

Parks, Experiences and Products是迪士尼的全球中心,通过主题乐园和度假区、邮轮和度假体验,以及包括玩具、服装、书籍、电子游戏在内的各类消费品,为迪士尼的故事、角色及人物系列注入生命力。

关于 The Walt Disney Company:

华特迪士尼公司连同其子公司和关联公司,是一家领先的多元化国际家庭娱乐和媒体公司,拥有以下业务板块:媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室,一跃发展成为当今娱乐业中的翘楚,可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统,为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务,我们的员工和演职人员携手努力,打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Walt Disney Attractions Technology LLC,即我们称为 Parks, Experiences and Products 的业务部门的一部分。

Walt Disney Attractions Technology LLC 奉行机会均等原则。所有应聘者,不论种族、肤色、宗教信仰、性别、民族出身、性取向、性别认同、残疾状况或受保护的退伍军人身份,均有机会获得聘用。Disney 营造健康向上的企业文化,确保每个人的想法和决策都能帮助我们发展、革新、创作出色故事,同时紧跟日新月异的时代步伐。

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