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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Shanghai Disney Resort Frontline Internship Program (2022 Graduates)

立即申请 稍后申请 Job ID 856545BR 工作地点-国家/地区 上海, 中国内地 工作发布公司 Shanghai Disney Resort; 发布日期 Sep. 15, 2021


Welcome to the Shanghai Disney Resort Frontline Internship Program application!

Along the magical journey provided by the program, you will get to know a group of Cast Members from all over the world. Through customized development courses and on-the-job training opportunities, you will learn how to deliver quality customer services with the Disney Difference. Furthermore, you will improve your communication skills, interpersonal skills, problem-solving skills and gain in-depth teamwork and networking experience while you work and grow at an international platform.

Upon the completion of the internship, you will have an opportunity to work full time with us and continue your career story at Shanghai Disney Resort.


As a Cast Member at Shanghai Disney Resort, you will play a role in creating a magical experience for our guests.
  • As a full-time Park Operations intern, you will work in a variety of locations to ensure safety of the smooth operations. Your work location will include the Main Entrance, Guest Services, Attractions and Outdoor Entertainment.
  • As a full-time Food & Beverage Operations intern, you will work at Quick Service Restaurants, Outdoor Vending Carts and Table Service Restaurants in the park and the resort’s themed hotels. You will work with the team and deliver a high-quality catering service to our guests.
  • As a full-time Merchandise Operations intern, you will be responsible for greeting and interacting with our guests in a positive and friendly manner, following the guest service standard. You will also be involved in merchandise management, transfer, receiving and storage.
  • As a full-time Hotel Operations intern, you will provide a fast and efficient check-in process, hospitable and attentive guest service, clean and warm room arrangement and also timely and thoughtful hotline services to our guests.
  • As a full-time Disneytown Operations intern, you will answer guest questions and assist with directions, event schedules and other services as needed.
  • As a full-time Entertainment intern, you will work closely with Disney characters, or you will help provide costume services to Shanghai Disney Resort Cast Members for smooth


  • Willing to create happiness and be courteous to our guests, with good communication skills, a service mindset, and the ability to take the initiative to provide solutions.
  • Be able to work five days per week, including weekends, for a minimum of six consecutive months, and work different shifts.
  • Willing to work both indoors and outdoors.
  • Eighteen years old and above, currently enrolled in a college degree program, major not limited.
  • Be able to communicate fluently in Mandarin.


We are taking a responsible approach to creating environments that allow us to do what we do best – welcome and entertain millions of guests each year from across the country and around the world. As part of our commitment to health and safety, we require all newly-hired employees to be fully vaccinated against COVID-19 prior to their onboarding dates.

Full-Time Frontline Intern Benefits:
  • Cast Dormitory (Priority given to students from outside of Shanghai)
  • Relocation allowance (For students from outside of Shanghai)
  • Catering subsidy
  • Personal accident insurance

Disney Special Benefits:
  • Shanghai Disneyland Self-Admission
  • Exclusive discounts on merchandise products and services
  • Disney University Training

Application Process:

Apply Online -> Attend Onsite/Offsite Interview -> Accept Employment -> Onboard Procedures
Please note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

Work Location:

You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.postingchannel:wechat

关于 Shanghai Disney Resort:


关于 The Walt Disney Company:

华特迪士尼公司连同其子公司和关联公司,是一家领先的多元化国际家庭娱乐和媒体公司,拥有以下业务板块:媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室,一跃发展成为当今娱乐业中的翘楚,可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统,为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务,我们的员工和演职人员携手努力,打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Shanghai International Theme Park Company Limited,即我们称为 Shanghai Disney Resort 的业务部门的一部分。

"具体的福利基于职位有所不同,可能根据公司政策进行调整。 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。


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