DISNEY 的 Sales & Ticketing Coordinator (Sales Analytics) 职位 Skip Navigation
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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Sales & Ticketing Coordinator (Sales Analytics)

立即申请 稍后申请 Job ID 846891BR 工作地点-国家/地区 纽约, 纽约州, 美国 工作发布公司 Disney Theatrical Group; 发布日期 Aug. 25, 2021

职位介绍

It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, inclusion, collaboration and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help tell compelling, diverse and enduring stories through movies, music or live theater, then we want to hear from you.

Disney Theatrical Group is currently seeking Sales & Ticketing Coordinator for Domestic Touring. This position requires an analytical mindset and a proclivity for organization while working with a diverse group of internal and external partners to ensure the continued success of Disney’s North American touring productions.

As Sales & Ticketing Coordinator, you will report to the Senior Manager, Sales & Ticketing. Primary responsibilities include supporting the Senior Manager to maintain and update dynamic pricing models; ensure all sales reporting and touring documents are accurate, timely, and appropriately kept in records; monitor proper programming of pricing memos, event and offer builds, and dynamic price changes; and supporting the Sales & Ticketing and Domestic Touring teams’ relationships with sales partners across North America. In this role, you must work daily with internal partners such as Regional Engagement Directors, Marketing, and Finance and externally with touring presenters, venue box offices, and various third party sales partners, with the goal of the seamless execution of ticketing and touring operations.

主要职责

  • Contribute to the ticketing operations and yield management responsibilities of all touring productions, including:
    • Partnering with the Senior Manager to maintain, expand and evolve our forecasting and pricing models through data retention, formatting, and modeling
    • Creating all sales reporting documents and monitoring their receipt and fidelity
    • Checking event builds, offer builds, VIP ticket types, and price changes for their proper implementation
    • Developing and proofing direct-to-consumer communications, including offer details and site placement
    • Working directly with box offices across the country and partnering with them for our shared success
    • Assisting in initial pricing decisions and preparation of ticket pricing memos
    • Ensuring proper archiving of final seat maps, settlements, box office reports and other relevant engagement details
    • Communicating ticketing operation details, including house seat allocations, ASL interpreter locations, and ticket proofs to touring company members
    • Managing ticket requests on behalf of the touring team and internal and external partners
    • Maintaining a customer-centric view of the purchase experience to help support touring markets’ consumer flow on behalf of our shows and managing all touring-related guest service outreach
    • Coordinating ticketing needs for occasional opening nights and other special events
  • Cross-train on other DTG productions to ensure team coverage
  • Light travel is required throughout the year
  • Other projects as assigned

理想条件

  • At least one year of experience or educational equivalent with strong demonstrated Excel skills
  • Well organized, detail-oriented, and able to manage projects independently
  • The ideal candidate is a quick study with a positive attitude, analytical mind, the ability to work well within multiple teams, and a dedicated guest service mindset
  • Commitment to actively being part of and supporting a diverse and inclusive workplace.
  • Demonstrate inclusive behavior and maintaining a safe and professional working environment that fulfills Disney Theatrical Group’s diversity and inclusion efforts (e.g., participates in equity, diversity & inclusion, anti-harassment, and any other anti-bias training and workshops as required etc.).

基本条件

  • Preferred experience includes sales & ticketing experience and familiarity with the theatre/entertainment industry, especially with touring markets and presenters
  • A passion for live events, theater and/or the Disney brand is preferred

其他信息

DISNEY THEATRICAL GROUP (DTG) operates under the direction of Thomas Schumacher and is among the world’s most successful commercial theatre producers, bringing live entertainment events to a global audience of more than 20 million people a year in more than 50 countries. Under the Disney Theatrical Productions banner, the group produces and licenses Broadway productions around the world, including Beauty and the Beast, The Lion King, Elton John & Tim Rice’s Aida, TARZAN®, Mary Poppins, a co-production with Cameron Mackintosh, The Little Mermaid, Peter and the Starcatcher, Newsies, Aladdin, and Frozen. Other successful stage musical ventures have included the Olivier-nominated London hit Shakespeare in Love, stage productions of Disney’s High School Musical, Der Glöckner Von Notre Dame in Berlin, and King David in concert. DTG has collaborated with the nation’s preeminent theatres to develop new stage titles including The Jungle Book, The Hunchback of Notre Dame, Freaky Friday and Hercules. As a part of the recent acquisition of 21st Century Fox, DTP also heads the Buena Vista Theatrical banner which licenses Fox titles for stage adaptations including Anastasia; Moulin Rouge! The Musical; Mrs. Doubtfire and The Devil Wears Prada.

Disney Theatrical Group also delivers live shows globally through its license to Feld Entertainment, producer of Disney on Ice and Marvel Universe Live!, bringing beloved Disney stories and characters annually to over 12 million guests in nearly 50 countries worldwide. In addition, DTG licenses musical titles for local, school and community theatre productions through Music Theatre International, including The Lion King Experience, a unique holistic arts education program wherein accredited elementary and middle schools produce condensed, age-appropriate JR. and KIDS adaptations of The Lion King.


关于 Disney Theatrical Group:

The Disney Theatrical Group 是 The Walt Disney Studios 的分支机构,跻身全球最成功的商业剧院企业行列,面向全球制作并发行现场娱乐内容和活动。其制作的 9 部百老汇作品已在全球获得超过 1.6 亿人次观看量,包括仍在上映的百老汇剧目 The Lion King、Aladdin 和今年的Frozen。该分支机构还通过向 Feld Entertainment 授予使用权来举办现场演出,后者是 Disney on Ice 和 Marvel Universe Live 的制作公司。此外,该分支机构还推出面向青少年的完整剧目,供区域、学校和社区剧院播放。

关于 The Walt Disney Company:

华特迪士尼公司连同其子公司和关联公司,是一家领先的多元化国际家庭娱乐和媒体公司,拥有以下业务板块:媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室,一跃发展成为当今娱乐业中的翘楚,可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统,为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务,我们的员工和演职人员携手努力,打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Buena Vista Theatrical Group Ltd.,即我们称为 Disney Theatrical Group 的业务部门的一部分。

Buena Vista Theatrical Group Ltd. 奉行机会均等原则。所有应聘者,不论种族、肤色、宗教信仰、性别、民族出身、性取向、性别认同、残疾状况或受保护的退伍军人身份,均有机会获得聘用。Disney 营造健康向上的企业文化,确保每个人的想法和决策都能帮助我们发展、革新、创作出色故事,同时紧跟日新月异的时代步伐。

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