DISNEY 的 Resort Call Center Representative - Weekday/Weekend Part Time 职位 Skip Navigation
EN
The Walt Disney Company: Be Part of the Story

Be Part of the Story

Resort Call Center Representative - Weekday/Weekend Part Time

立即申请 稍后申请 Job ID 804958BR 工作地点-国家/地区 大屿山, 香港 工作发布公司 Hong Kong Disneyland Resort; 发布日期 Aug. 17, 2021

职位介绍

At the Hong Kong Disney Resort, Guests have the opportunity to experience not only our Magical Parks and Resort Hotels, but our service as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them is the main role.

主要职责

  • Handle high volume of phone calls, which may be called for different purposes, from our Guest
  • Provide one-stop excellent Guest services promptly
  • Operate Resort Call Center systems and applications in an accurate and efficient manner

理想条件

  • Ability to speak fluent Cantonese, English, and Putonghua
  • Ability to reflect a professional image while maintaining Guest privacy
  • Ability to perform in a fast-paced and sometimes stressful working environment
  • Good team player, self-initiative and strong sense of responsibility

基本条件

  • Preferably with previous work experience in Hotel, customer services, or tourism industry
  • Preferably with tertiary education qualification from Hotel, Hospitality or Tourism Management courses
  • Preferably with computer skills and knowledge in Microsoft Office applications (Word, Excel, PowerPoint) and Chinese word processing
#LI-DNI

其他信息

SCHEDULE AVAILABILITY
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.

Keyword: hotelexp,hkdlaug,bazaarjob


关于 Hong Kong Disneyland Resort:

香港迪士尼乐园度假区可以为不分年龄、不分国籍的游客提供难以忘怀、充满独特性的迪士尼体验。香港拥有世界第五大的迪士尼乐园度假区。这个城市充满了活力、洋溢着各式各样不同的文化,为我们的幻想工程师在创建各种娱乐项目时激发出无尽灵感,由此创建了独特的香港迪士尼乐园度假区。

香港迪士尼乐园共有以下七个主题乐园:Adventureland、Fantasyland、灰熊山谷、Main Street U.S.A.、迷离庄园、Tomorrowland 和反斗奇兵大本营。这些乐园设有各种主题景点、娱乐活动、互动体验、美食餐厅、纪念品商店、零食摊。另外,每日还举行游行和夜间庆祝活动。度假区还有三间主题度假酒店:香港迪士尼乐园酒店、迪士尼探索家度假酒店和迪士尼好莱坞酒店。

到目前为止,香港迪士尼乐园酒店已招待了上百万名游客。根据香港旅游发展局年度统计报告,自 2006 年起,香港迪士尼乐园已成为香港前五最受欢迎景点之一。

关于 The Walt Disney Company:

华特迪士尼公司连同其子公司和关联公司,是一家领先的多元化国际家庭娱乐和媒体公司,拥有以下业务板块:媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室,一跃发展成为当今娱乐业中的翘楚,可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统,为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务,我们的员工和演职人员携手努力,打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Hongkong International Theme Parks Limited,即我们称为 Hong Kong Disneyland Resort 的业务部门的一部分。

立即申请 稍后申请