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Be Part of the Story

Lead Engineer - Media Engineering & Op's

立即申请 稍后申请 TFCF 现任员工和自由职业者/承包商请在此处申请 职位ID 769987BR 工作地点-国家/地区 马德里, 西班牙; 马德里, 马德里, 西班牙 工作发布公司 Direct-to-Consumer and International; 发布日期 Nov. 26, 2020


The Walt Disney Company’s Direct-To-Consumer International (DTCI) is a global business segment with the mission of providing consumers around the world access to the content they want most, on the latest platforms, at a time of rapidly-evolving consumer habits. By combining the direct-to-consumer streaming services, ESPN+, Disney+ and Disney international media businesses with cutting-edge technology, Disney marries world-class content and beloved brands into a world-class consumer experience.

Working at The Walt Disney Company inside DTCI-Technology is unlike anything else. That’s because we are always finding new ways to interact with guests/fans that are passionate about all platforms we support. When you have the latest technology, game-changing ideas, and world-class talent on your team, every day is extraordinary.

DTCI-Technology operates a high volume and fast-paced environment where it relies on a SupportCenter to provide tier 1 support for all programming contribution and distribution for The Walt Disney Company.

The Media Engineering and Operations (MEO) division of DTCI focuses on providing best-in-class technical support at tier 1, 2, and 3 levels for facilities around the globe.

Job Summary:

The Lead Media Engineer is a subject matter expert in his or her area of expertise. As an expert, the Lead Engineer is expected to carry out Tier III support of Media Engineering & Operations production and distribution workflows. In addition, the Lead Media Engineer is responsible for working closely with business partners to design and build advanced production and distribution workflows. In the design/build phase, the Lead Media Engineer is responsible for daily execution of major engineering projects with a specific eye toward supportability. The ME&O Lead Engineer interfaces directly with various 3rd party vendors to maintain our day-

to-day support relationships including contract reviews and problem management initiatives. Finally, the Lead Media Engineer is responsible for acting as a “train-the-trainer” and creates training programs for our support engineering team.

Responsibilities and Duties of the Role:

  • Design, build, maintain any and all systems used to acquire, produce, process, edit, store and distribute DTCI content on a global basis.

  • Provide advance-level support and maintenance of current and next generation digital television architecture, equipment and standards including video-over-IP, encoders, decoders, distribution, routing, switching, control room, non-linear editing recording & playback, etc.

  • Shall provide troubleshooting using diagnostic hardware and software tools to pinpoint issues related to network and computing technologies, systems management and administration.

  • Monitors the performance of systems; maintains system configuration history of changes, troubleshoots and participates in repairing systems problems and failures, participates in leading or leads the maintenance of systems, installs software patches, updates etc., to resolve and avoid service problems, and troubleshoots system problems as they relate to these services.

  • Responds to system outages, malfunctions, and related technical problems, and conducts diagnostic testing, repair and replacement activities necessary to solve routine, specialized, and complex problems.

  • Develops and implements effective preventative maintenance and diagnostic/solutions, techniques and procedures and maintain the related documentation.

  • Coordinates and / or performs upgrades to system hardware and software; coordinates the activities of technicians involved in the deployment and configuration of the systems, and with vendors on moves, additions and re-locations of all media systems.

  • Participates in planning or plans for the facility infrastructure; participates in evaluating or evaluates new technologies, in researching network and system configurations for future implementation of DTCI Technology systems.

  • Maintain up to date operational procedures to support daily productions and emergency recovery scenarios.

  • Monitors project progress and periodically updates project schedules, noting achievement of milestones and issues requiring resolution.

Required Education, Experience/Skills/Training:

  • Must have 2 to 3 years coding experience (ETL, web services, cloud architecture and dev/ops. Python/PHP/C+), highly valuated experience with software development methodologies (Agile/Scrum...) and version control (Git, Mercurial..).

  • Bachelor’s degree or equivalent in a technical discipline and or comparable military/civilian work experience in an appropriate technical area.

  • 5+ years of experience with advance IT:

    • TCP/IP networks, L2, L3

    • Storage systems

    • Databases (SQL, NonSQL)

    • High availability

    • System administration (Windows, Linux), backup procedures etc.

  • 5+ years of experience in television broadcast, transmission, IT or related fields.

  • A minimum of 5 years’ experience utilizing the aforementioned skill set in day-to-day support of a live production facility producing content for broadcast, digital and emerging distributors. Primary focus during this work experience should include building, advanced maintenance and troubleshooting of complex problems associated with advanced video, transcoding, storage, tapeless video recording systems and media delivery via IP.

  • SBE Certification or equivalent (not essential)

  • Intermediate-level knowledge of video and audio signal formats such as but not limited to 1080p, 720p, UHD/HDR and the various frame rates associated with these formats.

  • Has an intermediate to advanced level of knowledge related to content reception, creation and transmission systems, hardware, software and related industry standards.

关于 Direct-to-Consumer and International:

消费者直接对接及国际部门负责迪士尼的国际媒体业务和公司的各种流媒体服务,将技术、内容和分销平台相结合,从而扩大了公司的全球业务范围,同时向世界各地的消费者提供享誉世界的个性化娱乐体验。该部门负责管理华特迪士尼公司的全球直面消费者业务,其中包括与 ESPN 合作编程的 ESPN+ 体育流媒体服务;即将推出的迪士尼品牌直面消费者流媒体服务;以及公司在 Hulu 的所有权股份。迪士尼流媒体服务部是 ESPN+ 和迪士尼品牌流媒体平台的开发者,隶属于消费者直接对接及国际部门,负责监管整个公司所有面向消费者的数字技术和产品。

关于 The Walt Disney Company:

华特迪士尼公司连同其子公司和关联公司,是一家领先的多元化国际家庭娱乐和媒体公司,拥有以下业务板块:媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室,一跃发展成为当今娱乐业中的翘楚,可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统,为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务,我们的员工和演职人员携手努力,打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 The Walt Disney Company Iberia S.L.,即我们称为 Direct-to-Consumer and International 的业务部门的一部分。

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