DISNEY 的 Host/Hostess, Park Operations (Part-time) 职位 Skip Navigation
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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Host/Hostess, Park Operations (Part-time)

立即申请 稍后申请 Job ID 697070BR 工作地点-国家/地区 上海, 中国内地 工作发布公司 Shanghai Disney Resort; 发布日期 Sep. 05, 2021

职位介绍

Tens of thousands of guests visit Shanghai Disneyland and Disneytown every day. Host/Hostess Park Operations will work at greetings, selling ticket, attractions, guest flow, transportation and custodial to ensure an efficient and magical experience. Your guest service skills and professionalism will be developed through daily interaction with guests from all over the world.

主要职责

  • Keep safety as the priority focus while operating a variety of rides and attractions
  • Greet and help all guests enter and exit the park via turnstiles, sell tickets to guests according to their needs
  • Provide luggage storage service to guests
  • Be proactive with guests to answer questions and be flexible in resolving guest situations
  • Perform cleaning tasks including sweeping, restroom cleaning, trash collection, etc.
  • Greet and help guests enter/exit the parking lot via the toll plaza
  • Constantly interact with guests and Cast Members to create Disney memories for our guests
Based on business need and Cast Members’ credentials, below tasks will be assigned from time to time.
  • Support guest flow in general, including in different locations
  • Assist guests with directions, answer questions, provide information and solutions as needed
  • Support cleaning work areas and guest areas
  • Assist logistics and stocking
  • Keep Shanghai Disney Resort clean by picking trash
  • Handle cash or process POS in other LOBs ( * applicable to cash-handling/POS related jobs only)

理想条件

  • Available to work for three or two full days continuously per week (Friday to Sunday or Weekend). 24 hours at most per week
  • Provide courtesy to our Guests with good communication skills and a service mindset
  • A team player and be able to solve problems individually
  • Energetic, patient, positive, proactive
  • Physical demand includes prolonged standing and constant bending
  • Be able to handle challenging situations and be able to perform multiple tasks at one time
  • Fluent in Mandarin. Competence in conversational English is preferred
  • You will obtain certificate/qualification(s) required for performing the job, and complete and pass all post-employment training and assessments (including but not limited to On-Job-Training)
  • You will obtain certificate/qualification(s) required for performing the job, and complete and pass all post-employment training and assessments (including but not limited to On-Job-Training)
  • Should be able to work for more than six consecutive months

其他信息

As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.
* We are committed to providing equal employment opportunities and welcome applications from candidates with disabilities.
* Specific benefits vary between different roles and may be adjusted according to company policy.
* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

We are taking a responsible approach to creating environments that allow us to do what we do best – welcome and entertain millions of guests each year from across the country and around the world. As part of our commitment to health and safety, we require all newly-hired employees to be fully vaccinated against COVID-19 prior to their onboarding dates.

Employment Benefits:
  • Salary: your salary consists of hourly pay and your actual working hours.
  • Overtime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance.
  • Catering subsidy: You are entitled to one free meal per day on days that you are working
  • Insurance: You are entitled to Risk Insurance for Employee
  • Free Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for free
Application Process:

Apply online -> Interview over email -> Accept Employment -> Onboard
Please note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

Work Location:

You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.


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关于 Shanghai Disney Resort:

上海迪士尼度假区是中国大陆的第一个迪士尼度假区,在这里,亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地,内设两座主题酒店,一个大型购物、餐饮和娱乐区——迪士尼小镇,一座百老汇风格的剧院,星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务,该度假区专为中国人量身打造了正宗地道的文化氛围和主题,淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求,包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里,游客们可以尽情放松,畅享丰富的互动体验。

关于 The Walt Disney Company:

华特迪士尼公司连同其子公司和关联公司,是一家领先的多元化国际家庭娱乐和媒体公司,拥有以下业务板块:媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室,一跃发展成为当今娱乐业中的翘楚,可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统,为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务,我们的员工和演职人员携手努力,打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Shanghai International Theme Park Company Limited,即我们称为 Shanghai Disney Resort 的业务部门的一部分。

具体的福利基于职位有所不同,可能根据公司政策进行调整。 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

公司规定,向所有员工和候选人提供同等就业机会,无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。

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