Associate Specialist, Operations Training

职位介绍

主要职责

• You will be responsible for analysis and strategic planning of training needs for operations Lines of Business , coordinate the training implementation and delivery, and oversee and track the reporting of training completion;
• You will partner with Workforce Management team to develop a training schedule for operational Cast Members, and provide parameters for the scheduling & tracking of onboarding and ongoing training including classroom training, mobile learning, on-the-job training, update training and refresh training;
• You will partner with the Disney University on a seamless delivery of all on-boarding classes, including training contents and logistics;
• You will manage the development and schedules for all operations training facilitators and on-the-job trainers, and support onboarding and ongoing training courses;
• You will coordination with Documentation team to develop documents and implementation methods and guidelines;
• You will partner with operations leaders to schedule and manage the learning plans for leaderships of each line of business.

理想条件

• Bachelor’s degree or equivalent education background, 1 to 3 years of training-related working experience (technical training and/or learning and development fields);
• Demonstrated strong partnering skills and relationship-building skills;
• Demonstrated ability to lead and motivate teams, and to influence others from different levels;
• Demonstrated ability to start and implement the work independently, and continuously improve yourself in the rapidly changing working environment;
• Demonstrated experience in assisting the delivery and communication of training and instructional design process, and with strategic thinking and analytical skills;
• Ability to be flexible with work schedule, including weekends and holidays
• Demonstrated strong verbal and written communication skills in both mandarin Chinese and English;
• Familiar with computer software including Microsoft office or Visio.

其他信息