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Be Part of the Story

Assistant Retail Manager, 12 Month FTC

立即申请 稍后申请 职位ID 781541BR 工作地点-国家/地区 伦敦, 英格兰, 英国 工作发布公司 Disney Theatrical Group; 发布日期 Mar. 31, 2021


We have a great opportunity to join The Walt Disney Company (TWDC) as an Assistant Retail Manager for 12 Months. You will provide leadership, assistance and support in the management of all on-site aspects of the merchandising business for the London Production.
This opportunity is specifically for the Frozen London Production and will be based at the Theatre Royal London.

This is a great chance to develop your leadership skills and be part of the wider Disney Theatrical Group Team to achieve wider company goals & targets.


  • Duty Management of Sales Floor Operations. Lead the Merchandise Sales Staff by actively selling at all locations where possible; excelling in Guest Service and driving sales.
  • Using available tools, and developing new tools, to best manage the needs of the business and to train / develop all staff under accountability. Identify areas of opportunity or risk, analyse sales and manage staff.
  • Identify opportunities for increased sales & profit. Manage implementation of initiatives, ensuring commitment from others.
  • Implementation & management of visual merchandise displays and standards. Finding new ways to display merchandise to drive sales and standards. This includes performing routine maintenance on the kiosks and partnering with production when larger upkeep projects are required.
  • Provide relevant formal & informal feedback on staff performance based on observation of Management Team. Effectively Delegating responsibility to Management Staff and relevant Cast Members, ensuring tasks are completed to the required standard.
  • Communicating required information to key stakeholders in a timely and efficient manner, including handover emails, sales reports, inventory/finance information and performance feedback.
  • Manage Inventory through regular stocktakes, monthly stock audits, stock movement tracking and EPOS management. Liaising with Warehouse on transfers, managing cost efficiency.
  • Partnering with senior management on staff scheduling to ensure full coverage of staff for all performances, peak & non-peak shows/weeks, deliveries and necessary operational tasks.
  • Liaise with internal & external partners to drive sales & profitability, fostering relationships to help with daily operations.
  • Recruitment of new staff and induction training for all local staff. Demonstrating commitment to diversity & inclusion throughout recruitment process.
  • Track, reconcile & communicate weekly settlement figures. This includes all online sales, in venue sales and staffing hours. Liaise with venue staff, senior management; and both venue and Disney finance & accounting departments.
  • Complete delegated tasks from Senior Management and Corporate Office.


  • Proven Management experience in Retail & Theatre Environment
  • Proven experience at an Assistant Retail Management level
  • Experience using a EPOS system and inventory tracking tool
  • Visual Merchandising
  • Performance Management
  • Inventory, Stock & Cash Management
  • Experience in Recruitment
  • Experience with HR, Personnel & Data Protection Management
  • Experience in Excel, Word, Outlook & PowerPoint

关于 Disney Theatrical Group:

The Disney Theatrical Group 是 The Walt Disney Studios 的分支机构,跻身全球最成功的商业剧院企业行列,面向全球制作并发行现场娱乐内容和活动。其制作的 9 部百老汇作品已在全球获得超过 1.6 亿人次观看量,包括仍在上映的百老汇剧目 The Lion King、Aladdin 和今年的Frozen。该分支机构还通过向 Feld Entertainment 授予使用权来举办现场演出,后者是 Disney on Ice 和 Marvel Universe Live 的制作公司。此外,该分支机构还推出面向青少年的完整剧目,供区域、学校和社区剧院播放。

关于 The Walt Disney Company:

华特迪士尼公司连同其子公司和关联公司,是一家领先的多元化国际家庭娱乐和媒体公司,拥有以下业务板块:媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室,一跃发展成为当今娱乐业中的翘楚,可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统,为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务,我们的员工和演职人员携手努力,打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 The Walt Disney Company Ltd.,即我们称为 Disney Theatrical Group 的业务部门的一部分。

The Walt Disney Company Ltd. 是一家倡导公平机会的雇主。不论年龄、种族、肤色、宗教或 信仰、性别、国籍、族裔或民族血统、性取向、性别重建、婚姻状况或民事伴侣身份、残疾、怀孕或者生育,申请人均有机会得到聘用。在迪士尼营造出的商业文化中,所有人的想法和决策均可以帮助我们成长、创新,创造精彩故事并与瞬息万变的世界息息相关。

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