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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Ad Operations Solutions Specialist

立即申请 稍后申请 职位ID oMhiffwk 工作地点-国家/地区 圣莫尼卡, 加利福尼亚州, 美国 工作发布公司 Hulu; 发布日期 May. 04, 2021

职位介绍

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SUMMARY

Our Ad Operations team is seeking an Ad Operations Solutions Specialist who will be an exceptional addition to our team. As an Ad Operations Solutions Specialist, you will report into the Manager of Ad Operations Solutions and work closely with Campaign Leads, and other sales support teams at Hulu. The Ad Operations Solutions Specialist is responsible for ensuring accuracy of ad campaign implementation details prior to launch and acting as an expert in troubleshooting data & technical platform issues. The Ad Ops Solutions Specialist also works with other cross functional teams to triage escalations and test new products in support of the Ad Ops team. The right person for this role is extremely detail orientated and has a strong eye for technical details, gets excited by technological innovation, is willing to take on new challenges, and thrives in a dynamic, fast-paced collaborative environment. If you are someone who meets this description, then this is a great role for you.

WHAT YOU'LL DO
  • Review order management system, targeting instructions, campaign assets and implementation within the ad server as part of monitoring the accuracy of campaign launches within the Ad Operations’ trafficking and execution processes
  • Utilize Hulu’s data-driven approach that will formulate reporting and insights into where our development opportunities are in order to foster additional training needs among the Operations teams
  • Organize metrics to pinpoint process-related inefficiencies, measure accuracy, and celebrate the Ad Ops team’s success rates
  • Collaborate with Sales Ops Management to ensure all aspects of campaign planning and setup, management, and creative implementation are upheld with efficient processes
  • Serve as the first point of escalation for the Ad Ops and VX Social Engagement teams for technical support in the following categories: ad experience, platform bugs, internal/external reporting, delivery, and interactive ads on OTT
  • Field and triage day to day ad server and platform escalations; working with the Ad Platform team for resolution and providing real-time communication to the Ad Ops team
  • Use internal data and testing platforms to proactively identify and monitor ongoing or potential issues that may arise
  • Set, manage and train on process requirements for improved efficiencies (trafficking, implementation, and escalation processes)
  • Participate in UAT testing initiatives for new ad products and feature enhancements for Advanced Operations
  • On-call support may be required for after-hours client-related emergencies
WHAT TO BRING
  • Bachelor’s Degree or Equivalent
  • 2-3 years of experience in digital media operations with exposure to ad technology and implementation processes
  • 1 year of Ad Operations Experience
  • Experience within the digital online ecosystem, including familiarity with third party ad servers such as DCM, Innovid, etc.
  • Experience with multi-platform debugging and proxy tools such as Charles & Fiddler
  • Comprehension and experience in trafficking digital video and other formats, including VAST and VPAID
  • Experience with a video ad server (Freewheel, DoubleClick for Video, etc.)
  • Experience in a queue management/ticketing system such as JIRA and Operative
  • Experience with workflows involving developers, engineers, product and viewer experience teams
  • Experience on an OTT platform a plus
  • Programmatic experience a plus (DSP, SSP)
  • Quick learner and detail oriented: critical thinking, analytical and problem-solving skills
  • Comfort with reporting and using data sets for deeper analysis
  • Expert problem solving and troubleshooting abilities
  • Professional communication skills, both internally and externally.
  • Proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel)


关于 Hulu:

Hulu 是领先的优质流媒体服务,可通过插播或不插播商业广告的方式提供 电视和电影节目直播和点播,在家中和外出时均可享受此服务。凭借其综合运用娱乐和技术的运营方式,Hulu 拥有独一无二的机会,能够成为电视 的首要之选。我们通过观众所钟爱的故事来吸引观众并与其建立联系,我们正在寻找热衷于通过积极创新、非常规思维和充分娱乐来重新定义电视的受众人群。加入我们,与我们共同探索 Hulugan 生活的真谛。

关于 The Walt Disney Company:

华特迪士尼公司连同其子公司和关联公司,是一家领先的多元化国际家庭娱乐和媒体公司,拥有以下业务板块:媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室,一跃发展成为当今娱乐业中的翘楚,可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统,为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务,我们的员工和演职人员携手努力,打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Hulu, LLC,即我们称为 Hulu 的业务部门的一部分。

Hulu, LLC 奉行机会均等原则。所有应聘者,不论种族、肤色、宗教信仰、性别、民族出身、性取向、性别认同、残疾状况或受保护的退伍军人身份,均有机会获得聘用。Disney 营造健康向上的企业文化,确保每个人的想法和决策都能帮助我们发展、革新、创作出色故事,同时紧跟日新月异的时代步伐。

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